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Hotel Casa Amelia

3.0 star property
Hotel with a full-service spa, steps from Church of Our Lady of the Remedies

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Photo gallery for Hotel Casa Amelia

View from property
Standard Room, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi
Reception
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is AED 286
AED 393 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 1 sq m
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Twin Room

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 14.9 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 13.9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Triple Room

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 16.0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed, Lake View

Standard Room, 1 King Bed, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, 1 King Bed, Lake View

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 16.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, Lake View

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 16.0 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 14.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle La Unión, Flores, Petén

What's nearby

  • Church of Our Lady of the Remedies - 2 min walk - 0.3 km
  • Flores Dock - 3 min walk - 0.3 km
  • Las Guacamayas Biological Station - 3 min walk - 0.3 km
  • Maya Mall - 11 min walk - 1.0 km
  • Central Park - 14 min walk - 1.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 4 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬3 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Pollo Campero - ‬11 min walk

About this property

Hotel Casa Amelia

Hotel near Lake Petén Itzá
Located close to Church of Our Lady of the Remedies and Las Guacamayas Biological Station, Hotel Casa Amelia provides a rooftop terrace, a coffee shop/cafe, and laundry facilities. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurante Casa Amelia, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Concierge services, smoke-free premises, and a front-desk safe
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Casa Amelia offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Casa Amelia

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch TV
  • Cable channels

More

  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per day
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 4 per person (one way)
  • Rollaway bed fee: USD 16.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Amelia Flores
Hotel Casa Amelia
Casa Amelia Flores
Casa Amelia
Hotel Casa Amelia Hotel
Hotel Casa Amelia Flores
Hotel Casa Amelia Hotel Flores

Frequently asked questions

Is Hotel Casa Amelia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Amelia?

Hotel Casa Amelia doesn't offer parking.

What time is check-in at Hotel Casa Amelia?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Amelia?

Check-out is at 1:00 PM.

Does Hotel Casa Amelia provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 4 per person applies.

Where is Hotel Casa Amelia located?

Situated near the beach, this spa hotel is within a 5-minute walk of Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 15 minutes.

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Hotel Casa Amelia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 77 reviews
Rating 8 - Good. 26 out of 77 reviews
Rating 6 - Okay. 15 out of 77 reviews
Rating 4 - Poor. 0 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff, & also restaurant & housekeeping staff were helpful & really friendly. The room had plenty of space for 3 of us our stuff, beds were quite comfortable. We ate several meals in the restaurant—everything was quite good. We would definitely stay again if we get an opportunity!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Annette

Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area .
Stayed 2 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place Great Price
I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning.
Stayed 3 nights in Nov 2022

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!!
Stayed 3 nights in Oct 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city or town
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, poor staff
The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Román

Stayed 1 night in Aug 2024

6/10 Okay

Migdalia

Stayed 2 nights in Aug 2024

6/10 Okay

José

Liked: Cleanliness
No me gustó que no te dan llaves, y siempre que sales tienes que tocar para que te habrán
Stayed 2 nights in Jul 2024

8/10 Good

Horacio

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2024

10/10 Excellent

Chieko

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
En connaissance de cause, je chercherai ailleurs
Après les avis donnés par les différents touristes y ayant séjourné, j'ai été assez déçue. En arrivant, des serviettes de bain présentaient des traces de sang, les toilettes ne fonctionnaient pas... La robinetterie du lavabo ne tient pas, le mitigeur de la douche est peu fonctionnel. A part ça, le reste est propre. Au restaurant, que ce soit au petit déjeuner ou au repas, il faut arriver avant qu'il y ait plus de 3 personnes dans la salle sinon ils sont complètement désorganisés et vous pouvez attendre 30 minutes sans avoir ce que vous avez commandé (si vous avez pu commander), vous êtes obligés de leur rappeler votre existence. Cela dit, la nourriture y est bonne. Positionnement géographique bruyant même si joli point de vue si vous prenez une chambre côté fleuve. J'ai pris tout ça avec philosophie mais ça reste décevant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer im obersten Stock mit großer Dachterrasse sind fantastisch. Die Beschäftigten des Hotels sind alle sehr nett und hilfsbereit.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property but get some wifi
Great property, great location, great staff. Poor wifi.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rebecca

Stayed 1 night in May 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little island, and this hotel. The views on the lake from the rooms are magical, the staff was awesome, and the restaurant on the ground floor made delicious local dishes. I would love to stay here again.
Stayed 1 night in Apr 2022

6/10 Okay

veronica

Disliked: Cleanliness
Déçue
La terrace et l’emplacement de l’hôtel excellent mais il avait beaucoup de bruit tard la nuit et des insectes dans la toilette de la chambre,les fourmis de la terrace aller dans la chambre.
Stayed 2 nights in Mar 2022

8/10 Good

elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last stop on a solo Guatemala trip
I really enjoyed my stay - I had a room on the third floor that opened up to the rooftop terrace. I enjoyed sitting on the roof listening to music, drinking beers & enjoying the sunset. It was nice that the hotel was right on the water. The room was very clean with great air conditioning, a pretty comfortable bed and soap/toiletries were provided. My only issue was that one morning when I woke up to take a shower there was no water coming from either the sink or shower head. I also had problems with hot water on two days. This was my last stop in Guatemala so I was somewhat used to this but it was a bit frustrating. My last night there was no hot water and I just decided to wait until the morning for a shower, but it was the same situation in the morning. I did finally let the front desk aware of this which they attempted to fix but it was too late since I was shortly checking out, I do recognize that I should have informed them of the problem earlier. Other than this issue, I did enjoy my stay at this hotel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Randy, Golden, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was great, having a good restaurant with good food was enjoyable.
Stayed 1 night in Jan 2020