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Relais Florence

Family-friendly Florence hotel connected to the convention center, steps from Historic Centre of Florence

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your current months are December, 2024 and January, 2025.
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Photo gallery for Relais Florence

Interior
Point of interest
Point of interest
Lobby
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Basic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Hair dryer
Private bathroom
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Via Della Scala 48, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 5 min walk - 0.5 km
  • Cathedral of Santa Maria del Fiore - 12 min walk - 1.1 km
  • Ponte Vecchio - 14 min walk - 1.2 km
  • Uffizi Gallery - 16 min walk - 1.4 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • ‪Fratelli Cuore - ‬4 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬3 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬4 min walk

About this property

Relais Florence

Family-friendly hotel near Historic Centre of Florence
Located close to Piazza di Santa Maria Novella and Central Market, Relais Florence provides an adjacent golf course. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking, plus extended parking (surcharge)
  • Babysitting (surcharge), smoke-free premises, and multilingual staff
  • Tour/ticket assistance, a front-desk safe, and luggage storage
Room features
All guestrooms at Relais Florence include comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Childcare services, heating, and limited housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Secured covered extended parking on site (EUR 25 per night)
  • Onsite parking options include a carport and a garage
  • Offsite parking within 820 ft (EUR 25 per night); discounts available

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Housekeeping (weekdays only)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: EUR 25 per night
  • Nearby parking fee: EUR 25 per night (820 ft away)
  • Air conditioning fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Condo Florence
Relais Florence
Relais Florence Hotel Florence
Relais Hotel Florence
Relais Florence Condo
Relais Florence Hotel
Relais Florence Florence
Relais Florence Hotel Florence

Frequently asked questions

Is Relais Florence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais Florence?

Self parking is free at this property.

What time is check-in at Relais Florence?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Relais Florence?

Check-out is at 10:00 AM.

Where is Relais Florence located?

This family-friendly Florence hotel is located near the airport, within a 10-minute walk of Historic Centre of Florence and Piazza di Santa Maria Novella. Central Market and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence (ZMS-Santa Maria Novella Train Station) are within a 5-minute walk.

Relais Florence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 62 reviews" "
Rating 8 - Good. 27 out of 62 reviews" "
Rating 6 - Okay. 17 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Room was several blocks from where I expected
Stayed 1 night in Sep 2022

10/10 Excellent

Luch&Carolyn, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a location very close to the Trlais and SMN Station. It was perfect for us and Piero and his wife were perfect hosts!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Value for the price
More like Airbnb than hotel. The room is big but old. At least it’s near city center and safe
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to station, bus, although location different than that listed. Bathroom very narrow.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Florence
I had everything I needed. Comfortable and close to the places of interest.
Stayed 9 nights in Sep 2018

10/10 Excellent

Mariadofe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic owner
Very near 5 mins. Walk to the main train station just behind the bus station, room is big clean and the toilet as well ,walking distance to the center of Florence, thanks to the couple owner Marcela & hubby and daughter Pamela who help us and guide us with other tour.
Stayed 3 nights in Sep 2018

8/10 Good

Wendy

Overall good
The Staff were very welcoming and helpful. The location was very convenient. Room was a bit rundown
Stayed 2 nights in Sep 2018

6/10 Okay

claude

Liked: Staff & service
Great location, nice front desk staff
Old and cold. " B&B" but had no breakfast. Said heat was rationed, and gave us extra blankets.
Stayed 1 night in Dec 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to train and shopping and host
Excellent place would stay there again and would recommend to everyone

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't book again. The random apartments given were the worst of our trip and on the more expensive side.

6/10 Okay

Lottie, Chicago

Liked: Cleanliness, room comfort
Clean & close to train
Close to the train. Very friendly & agreeable hosts. Older residence but clean. Great if on a budget with no frills. I would stay there again.

10/10 Excellent

Karen, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was down the road from where we checked in. Hotel owner very nice and enthusiastic!!! Water pressure in the shower was great! Room large by European standards, and even had an elevator! We even had a mini fridge and microwave, though never needed it.

6/10 Okay

cristian, miami, fl

Liked: Staff & service
Disliked: Property conditions & facilities
It's not really an hotel. friendly staff.
When booking it was misleading thought it was a 5 star hotel. It's more of a guest house. Has large room and small bathroom. It's clean. Close to everything. Very noisy.

8/10 Good

WONG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Very convenient, near to ststion and buses. Host very friendly and helpful, ec xvept only Bed no Breadfast available. Supermart next to station.

10/10 Excellent

Alan, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel in Florence
Easy to find, near the train station. Staff were very friendly and helpful, nothing was to much for them. Room was very large and clean. Perfect for what we needed.

6/10 Okay

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
October holiday
Room was basic but fantadtic location and extremely helpful hosts!

8/10 Good

Ann, England

Liked: Cleanliness, staff & service, room comfort
Reasonable Hotel close to Station
Stayed at Hotel Relais for 3 nights in May. Hotel was clean and close to station, had a slight issue with shower but were moved to another room immediately. The lady at reception was very helpful and gave tips on where to go to eat and where to visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GD, Chandler, AZ

Liked: Staff & service, property conditions & facilities, room comfort
Basic budget hotel, good value for money
The innkeeper was extremely friendly and helpful. We didn't actually stay at the main building, but in an apartment about a block away because it was larger and could accomodate 4 people in our group. It was a decent sized apartment and had 2 separate sleeping areas. There was plenty of room to move around. The bathroom was small and tight, but good enough. The apartment could have been a bit cleaner, but we were there for only one night so I wasn't bothered by it. The apartment is old, but so is everything in Florence and so I wasn't surprised. The only issue we had was the air conditioner. It only provided air in one of the rooms and couldn't reach the 2nd room. It was hot and I slept without covers in only a t-shirt. Also the refrigerator was never cleaned and there was an old sandwich and melted ice cream. I would return again but would highly suggest to the innkeeper for a 2nd air conditioner, or at least a portable fan for the 2nd room.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Great location and great rate
We stayed in the 2 apartments located a couple blocks from the hotel but managed by the hotel. The rooms were larger since they are small apartments, but not in the best neighborhood. The AC worked well and the TV was nice. The bed was not real comfortable and the pillow was basic cut up foam in a pillow case. :( Of course we did not spend a lot of time in the room and only there for one night. Also the hotel did not supply any shower soap or shampoo. The hotel staff was very friendly. The location was right next to the train station which was great since we arrived by train and left by train. We could easily walk to il Domo and the Ponte Vecchio.

10/10 Excellent

Laura, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Room for Familes, Wonderful Hosts
This hotel is walking distance from the train station. The quadruple room was very large, which was a pleasant change in Italy. The hosts were wonderfully helpful and gave us great information about the museums and restaurants. I highly recommend this hotel for families on a budget.

8/10 Good

Pasqualino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il bagno
Stayed 1 night in Oct 2022

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para hospedarse Florencia
Buena atención, disposición del anfitrión y su esposa. Muy buena ubicación cercana a estación del tren. Habitación prolija.
Stayed 2 nights in Sep 2022