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Promenade

Riverwalk Florence bed & breakfast in Oltrarno with 8 restaurants

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Triple Room | Frette Italian sheets, premium bedding, Select Comfort beds
Triple Room | Frette Italian sheets, premium bedding, Select Comfort beds
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian linens
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian linens
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Frette Italian sheets, premium bedding, Select Comfort beds

Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian linens
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Starhotels Tuscany

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,001 reviews
The price is AED 402
AED 496 total
includes taxes & fees
23 Feb - 24 Feb
Starhotels Tuscany

About the neighborhood

Map
Vicolo del Canneto 2, Florence, FI, 50125

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Ponte Vecchio - 6 min walk
  • Uffizi Gallery - 10 min walk
  • Cathedral of Santa Maria del Fiore - 16 min walk
  • Piazza di Santa Maria Novella - 17 min walk

Getting around

  • Porta al Prato Station - 6 min drive
  • Unità Tram Stop - 18 min walk
  • Florence Airport, Peretola (FLR) - 41 min drive

Restaurants

  • ‪Signorvino - ‬8 min walk
  • ‪Ristorante Santa Felicita - ‬5 min walk
  • ‪La Strega Nocciola - ‬5 min walk
  • ‪Caffè Maioli - ‬5 min walk
  • ‪Palazzo Tempi - ‬5 min walk

About this property

Promenade

Bed & breakfast near Historic Centre of Florence
A short walk from Uffizi Gallery and Ponte Vecchio, Promenade provides 5 coffee shops/cafes, dry cleaning/laundry services, and 5 bars. Be sure to enjoy a meal at any of the 8 on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An electric car charging station, luggage storage, and smoke-free premises
  • A reception hall, ATM/banking services, and an elevator
  • Multilingual staff
Room features
All guestrooms at Promenade include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Heating and daily housekeeping

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Electric car charging station on site

Food and drink

  • 8 restaurants and 5 coffee shops
  • 5 bars/lounges

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

More

  • Guidebooks/recommendations
  • Local maps
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 1:00 AM

Check-out

Check-out before 9:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 10 per day
  • Air conditioning fee: EUR 10 per day
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage storage before check-in. Luggage storage must be requested in advance of arrival.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Promenade Condo Florence
Promenade Florence
Promenade B&B Florence
Promenade B&B
Promenade Florence
Promenade Bed & breakfast
Promenade Bed & breakfast Florence

Frequently asked questions

Is Promenade pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade?

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM–1:00 AM for a fee.

What time is check-out at Promenade?

Check-out is at 9:30 AM. Late check-out is available for a fee (subject to availability).

Where is Promenade located?

Located in Oltrarno, this bed & breakfast is steps from Galileo Museum - Institute and Museum of the History of Science and Historic Centre of Florence. Ponte Vecchio and Pitti Palace are also within 10 minutes. Unità Tram Stop is 18 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 21 minutes.

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Promenade Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 16 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 8 out of 60 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

E. Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.
Stayed 5 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.
Stayed 3 nights in Jul 2021

4/10 Poor

Giulia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Marcel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2018

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place like the PLAGUE!
Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Luis Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Maria Carmela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sconsigliatissimo
Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info.
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

francisco, playa del carmen méxico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato.
Stayed 10 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Philipp, Manitoba

Liked: Cleanliness, staff & service, room comfort
Hotel bang in the center of Florence
Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estafa total.
Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

cathy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
fuyerrrr!!!
Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne
This review was submitted before 2018 and has not been verified.

8/10 Good

Roberta, Schivenoglia MN

Liked: Cleanliness
Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Clementina

Liked: Cleanliness, property conditions & facilities
tutto sommato, buono
Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mads, Holbæk, Denmark

Liked: Cleanliness, room comfort
The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jane, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient Location in Firenze (Florence)
First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Maria, Stockholm

Liked: Cleanliness, staff & service
Prisvärt och familjärt
Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Dan, Australia

Liked: Cleanliness
Hard to find but great lication
Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Mads, DK

Liked: Staff & service, property conditions & facilities
Fantastisk placering. Dyr parkering, dyr aircon.
Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Barbara, Luxembourg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!!