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Hotel Palazzo dal Borgo

4.0 star property
Hotel with a 24-hour front desk, steps from Historic Centre of Florence

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Photo gallery for Hotel Palazzo dal Borgo

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Bar (on property)
Garden
Garden
Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Laundry
  • Air conditioning
The current price is AED 795
AED 930 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Minibar
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Map
Via Della Scala 6, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 9 min walk - 0.8 km
  • Ponte Vecchio - 10 min walk - 0.9 km
  • Uffizi Gallery - 12 min walk - 1.1 km

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 10 min drive

Restaurants

  • ‪Vyta - ‬5 min walk
  • ‪Shake Cafe - ‬3 min walk
  • ‪Osteria dei Centopoveri - ‬1 min walk
  • ‪Fiddler's Elbow - ‬2 min walk
  • ‪Joshua Tree Pub - ‬2 min walk

About this property

Hotel Palazzo dal Borgo

Upscale hotel near Historic Centre of Florence
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel Palazzo dal Borgo provides a library, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-in, and a computer station
  • Multilingual staff, tour/ticket assistance, and a front-desk safe
  • Free newspapers, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Palazzo dal Borgo offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, German, Italian, Portuguese, Spanish

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includes taxes & fees
25 Mar - 26 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1480
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Is Hotel Palazzo dal Borgo pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Palazzo dal Borgo?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hotel Palazzo dal Borgo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo dal Borgo?

Check-out is at 11 AM.

Where is Hotel Palazzo dal Borgo located?

Located in Santa Maria Novella, this hotel is steps from Piazza di Santa Maria Novella, Historic Centre of Florence, and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Pitti Palace are also within 10 minutes. Unità Tram Stop and Alamanni - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel Palazzo dal Borgo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 247 out of 581 reviews
Rating 8 - Good. 231 out of 581 reviews
Rating 6 - Okay. 69 out of 581 reviews
Rating 4 - Poor. 22 out of 581 reviews
Rating 2 - Terrible. 12 out of 581 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room’s tasteful and unique decor, which added to its charm. It was also spotlessly clean. We appreciated the complimentary condiments, refreshments, and beverages. However, we did miss having a microwave, as it would have been helpful with little kids. The location was highly walkable—we arrived by train, and it took us just eight minutes on foot. The included breakfast was delicious and offered a wide variety of options. Overall, it was a wonderful stay, and we highly recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.
Stayed 9 nights in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
Great location and friendly service. The hotel was beautiful and the room was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to Firenze S.M.N. Station. Area around the station is what you would expect from a big station in an important city. The employees at the hotel were courteous and professional. Breakfast at the hotel was delicious and a good way to start your day. Easy walk to several sites and restaurants. Had our best meal at a restaurant recommended by the hotel staff, just a couple of blocks away. Accademia was an easy 15ish minute walk away. Our quadruple room was spacious and comfortable.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italia 2024
Stayed one night- liked the location. A bit difficult to enter and navigate with suitcases but over all a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

glenda

Great
Stayed 1 night in Sep 2024

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Florence!
Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Stayed 2 nights in Jun 2024

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel and I was very satisfied. I will definitely book again when I come to Florence.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Stayed 3 nights in Jan 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
a really nice and friendy place to stay!!
Stayed 4 nights in Mar 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever been in. The staff are friendly and helpful. That breakfast is amazing. And the hotel is beautiful. Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and in a good area.
Stayed 2 nights in Apr 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel except the room. It was extremely small and cramped and was not really reflected by the images. Small things were off, and I found it quite expensive for what it is. On the other hand, it is Florence! It is quite well located around the corner from Santa Maria Novella and within walking distance of the train station. The staff were wonderful.
Stayed 1 night in Sep 2024

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and helpful. Great suite, spacious, high ceilings, aged furniture set it off well. Great breakfast. Just in our case a couple of minus points. The bed slopes to the centre from both sides which made for some uncomfortable moments and the shower over the bath was too low that even my wife had to duck under, and placed badly so just couldn’t shower easily. Shame as we loved the hotel itself, the staff and location.
Stayed 3 nights in Sep 2024

6/10 Okay

Ernest

The toilet on the floor edges had mold and I'm very particular about that.
Stayed 3 nights in Sep 2024

8/10 Good

Purvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice !
Close to the station and city center. Nice, clean and comfortable stay. A little expensive considering the worth.
Stayed 1 night in May 2024

8/10 Good

Jacob

Liked: Staff & service, amenities
My hotel room was old and outdated, however, the hotel was conveniently located to all the sites. Totally fine as a place to lay your head for a night.
Stayed 1 night in May 2024

10/10 Excellent

Andree

Everything was wonderful. Thank you Joyce for looking after us. Highly recommend this property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great from the moment we arrived. Staff is very friendly, we had the pleasure of dealing with Joyce and Layla they were very helpful and kind to help us out.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The bed mattress was not very good and the room very tiny. Good service from all the staff VIP attention. Beautiful building
Stayed 1 night in Feb 2024