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Hotel Hermitage

3.0 star property
Experience la dolce vita in downtown Florence and soak up stunning city views from your rooftop perch.

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Photo gallery for Hotel Hermitage

Lobby
Exterior
Rooftop terrace
Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
The current price is AED 460
AED 552 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room

Premium bedding, down comforters, in-room safe, free WiFi

Economy Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, in-room safe, free WiFi

Classic Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Bidet
Private bathroom
Hair dryer
Designer toiletries
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi

Double Room Ponte Vecchio view

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Bidet
Private bathroom
Hair dryer
Designer toiletries
  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, in-room safe, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Bidet
Private bathroom
Hair dryer
Designer toiletries
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is AED 445
AED 536 total
includes taxes & fees
26 Feb - 27 Feb
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About the neighborhood

Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Ponte Vecchio - 1 min walk
  • Uffizi Gallery - 3 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk
  • Piazza di Santa Maria Novella - 10 min walk

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Signorvino - ‬4 min walk
  • ‪La Borsa - ‬2 min walk
  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬1 min walk
  • ‪Ristorante Queen Victoria - ‬1 min walk

About this property

Hotel Hermitage

Family-friendly hotel near Historic Centre of Florence
A short walk from Ponte Vecchio and Uffizi Gallery, Hotel Hermitage provides a rooftop terrace, a bar, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a TV in the lobby
  • Luggage storage, smoke-free premises, and multilingual staff
  • An elevator, a front-desk safe, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Hermitage include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage
  • Offsite parking within 656 ft (EUR 40 per day), from 6:00 AM to midnight; reservations required
  • Roundtrip airport shuttle (surcharge) from 6:30 AM - 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Electrical adapters/chargers
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is Hotel Hermitage pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet.

What time is check-in at Hotel Hermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hermitage?

Check-out is at 11:00 AM.

Does Hotel Hermitage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–11:30 PM on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Hermitage located?

This family-friendly Florence hotel is located in the historical district, steps from Ponte Vecchio, Historic Centre of Florence, and Uffizi Gallery. Pitti Palace and Piazza della Signoria are also within 5 minutes. Unità Tram Stop is 11 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 14 minutes.

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Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the centre of Florence - can recommend
Stayed 1 night in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
Stayed 1 night in Dec 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Kind and attentive staff. Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is incredible, it was clean and all the staff was very gentle
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to important sites. The breakfast room was amazing. The personel was very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
It was a lovely stay and hope we can return some day The staff was very helpful and breakfast was abundant and tasty
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
Stayed 1 night in Aug 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, walkable, safe
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done. Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and comfortable
Stayed 2 nights in Jul 2024

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but the shower was absolutely horrible and the elevator was really hard to use because of how slow and small it was. The rooftop restaurant was great! The cacio e pepe was so delicious!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cutest hotels I have ever stayed at! It had character and an old charm about it. My boyfriend and I chose the hotel last minute during our stay in Florence and we’d happily stay here again in the future. They also held our luggage for us when we checked out so we could explore a bit more of Florence before catching our train to Rome. Room and bathroom were very clean. No complaints! Staff was friendly as well :)
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always someone at the front desk, which is appreciated. The area is GREAT for shopping and experiencing nightlife. Also convenient to walk to sites. I would definitely recommend Hermitage!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sidney

They are great! I even forgot my wallet after checkout and they made sure to contact me to return. Great staff, Amazing location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel in a great location and service was amazing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 3 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are all helpful and so friendly the location is perfect !I would highly recommend this location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location. Difficult to find and you cannot take your car. If you do, it’ll cost you an arm and leg 40 Euro per day Paolo was smaning. Waking up at 3 am to help us then move our car in the am to the garage!!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Irene

Liked: Staff & service, amenities
Quite noisy location at night and with restaurant upstairs.
Stayed 1 night in Jun 2024

8/10 Good

Fazilatun

Liked: Amenities
Staying was good, unick breakfast, elegant room, nice and clean. Don't like little bit of noise at night. Washroom needs to be little bit more clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, located very close to all landmarks.
Stayed 1 night in Jun 2023

10/10 Excellent

Earlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining fantastic. Staff’s help over the top.
Stayed 4 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top find in great location!
Location is epic! It is noisy until midnight so def not a hotel for children, but for adults (especially those who don’t go to bed early) it’s just perfect! Great view from the beautiful roof terrace. People not staying in the hotel were coming to use the restaurant up there as they had heard or read about it but it still wasn’t crazy busy. Lovely smart interiors and great for money. Beautiful hotel!
Roof terrace restaurant
Public room
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracey

Superb location, within walking distance of the Ponte Vecchio, Uffizi, Duomo, and all major tourist spots. In the heart of a hundred dining options and lovely staff with lots of suggestions.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 3 nights in Oct 2023