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Hotel Centrale

4.0 star property
Family-friendly Florence hotel in Duomo with free breakfast

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Junior Suite | Frette Italian sheets, premium bedding, memory foam beds, minibar
Lobby sitting area
Free daily full breakfast
Lobby sitting area
Reception
Located in the heart of Historic Center - Downtown, Hotel Centrale offers a warm welcome with free full breakfast, a daily manager's reception and an adjacent golf course. Explore the nearby Cathedral of Santa Maria del Fiore and Uffizi Gallery or stay connected with in-room WiFi. With a library, coffee shop/cafe and helpful staff previous guests have loved their experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet friendly
  • Room service
  • Laundry
The current price is AED 421
AED 517 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use

Frette Italian sheets, premium bedding, memory foam beds, minibar

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Triple Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, memory foam beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View | Frette Italian sheets, premium bedding, memory foam beds, minibar

Double Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel De La Ville

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,002 reviews
The price is AED 508
AED 613 total
includes taxes & fees
23 Feb - 24 Feb
Hotel De La Ville

About the neighborhood

Map
Via dei Conti 3, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Piazza di Santa Maria Novella - 4 min walk
  • Piazza del Duomo - 5 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 7 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Scudieri - ‬2 min walk
  • ‪J.J Cathedral Pub - ‬4 min walk
  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Il Grande Nuti - ‬5 min walk
  • ‪Ristorante Konnubio - ‬2 min walk

About this property

Hotel Centrale

Upscale family-friendly hotel near Historic Centre of Florence
A short walk from Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella, Hotel Centrale provides free full breakfast, an adjacent golf course, and a free daily manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
Additional perks include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), luggage storage, and golf clubs on site
  • A front-desk safe, a banquet hall, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • Bathrooms with bidets and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, childcare services, and heating

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a carport and a garage
  • Offsite parking within 656 ft (EUR 38 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room child care (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Golf privileges (optional)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2153 square feet of space)
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Frequently asked questions

Is Hotel Centrale pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Centrale?

Valet parking is available for EUR 38 per day. Limited spots are available.

What time is check-in at Hotel Centrale?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Centrale?

Check-out is at 11 AM.

Does Hotel Centrale provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 69 per vehicle applies.

Where is Hotel Centrale located?

This family-friendly Florence hotel is located in the historical district, just steps from Medici Chapels and Historic Centre of Florence. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 5 minutes. Unità Tram Stop is only a 4-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 7 minutes.

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

emine

Liked: Cleanliness, staff & service
Loved the hotel and the staff
Stayed 1 night in Aug 2024

8/10 Good

Joseph, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The room is quiet. The staffs are friendly. However, the elevator is tiny and slow. The toilet and sink in the bathroom are way too high. There is no bidet in the bathroom. Even so, its price is very reasonable for its location. If I ever visit Florence again, I might consider booking this hotel again.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is near the train station which is good for access but not the best walking for visitors.
Stayed 3 nights in Jan 2025

8/10 Good

Katharine, London

Liked: Staff & service
Disliked: Amenities
Location was fantastic, very central. Dated property needs a refit, but if you like 70/80s very retro! Could be absolutely fantastic. Lobby/lift/rooms all very detached within this cavernous space. Lovely staff, breakfast ok but not a lot of cooked options (it was December)
Stayed 3 nights in Dec 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Stayed 5 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Nicolette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, with lovely breakfast. It was in a good location, nice and close to landmarks and dining options. Despite new blockout curtains, the floodlight on the alley outside our room did invade, and it was noisy at night. Despite this, we slept pretty well.
Stayed 3 nights in Oct 2024

6/10 Okay

Edward, Laveen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
Stayed 5 nights in Oct 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained. The room was a good size with a large bathroom. It was HOT though. We had the air conditioner turned as far down as it would go and it still didn’t cool down. It was much cooler outside than in the building. The breakfast was good. The staff in all areas were really friendly and helpful. It was a great location near the main square. We would definitely stay here again but maybe with a fan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Russell

Stayed 2 nights in Jun 2024

8/10 Good

Niraj, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - Centrally located perfect for 2-3days trip with good breakfast, room service, and friendly staffs.
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Traveled with partner
Liked: Staff & service
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2024

10/10 Excellent

Perry

Stayed 2 nights in Sep 2024

8/10 Good

CATHERINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Small unit- to be expected but not good use of space.
Stayed 3 nights in Sep 2024

10/10 Excellent

aelaf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Center and close to main attractions, restaurants, shops, etc... And yet tucked in a quiet road we didn’t hear anything. It’s like a minute walk to the duomo and enjoyed the area very much. Someone played music every day we were on the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and central location perfect for a short stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were unique! Beds comfortable! Breakfast wonderful! Hotel staff very helpful!
Stayed 4 nights in Aug 2024

4/10 Poor

Linda

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTING CUSTOMER SERVICE
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
Stayed 1 night in Sep 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024