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Hotel Alex

3.0 star property
Hotel with a restaurant, near Historic Centre of Florence

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Photo gallery for Hotel Alex

Flat-screen TV
Exterior detail
Standard Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Desk, soundproofing, free cribs/infant beds, travel crib
Standard Quadruple Room | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Quadruple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cribs/infant beds, travel crib

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

Residence La Contessina

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  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 674 reviews
The price is AED 532
AED 634 total
includes taxes & fees
18 Mar - 19 Mar
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About the neighborhood

Map
Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149

What's nearby

  • Historic Centre of Florence - 3 min drive - 2.7 km
  • Pitti Palace - 4 min drive - 3.9 km
  • Piazza di Santa Maria Novella - 5 min drive - 4.2 km
  • Uffizi Gallery - 10 min drive - 8.2 km
  • Ponte Vecchio - 12 min drive - 8.5 km

Getting around

  • Porta al Prato Station - 4 min drive
  • Federiga Tram Stop - 4 min walk
  • Florence Airport, Peretola (FLR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Caffè Imperiale - ‬9 min walk
  • ‪La Gioconda - ‬10 min walk
  • ‪Osteria Manì - ‬4 min walk
  • ‪RamenGirl by EnotecaLucaFirenze - ‬8 min walk

About this property

Hotel Alex

Hotel near Historic Centre of Florence
Hotel Alex provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-in, and concierge services
  • An elevator, luggage storage, and tour/ticket assistance
  • Smoke-free premises and free newspapers
Room features
All guestrooms at Hotel Alex include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, Italian, Russian, Spanish

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Property entrance

Best Western Plus CHC Florence

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is AED 279
AED 363 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Hosted evening meal available on weekdays for a fee of EUR 0

Restaurants on site

  • Trattoria Annaré
  • Bar&Bistro by Annaré

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Frequently asked questions

Is Hotel Alex pet-friendly?

Yes, Hotel Alex allows cats and dogs (limit 1 total). There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Alex?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Alex?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alex?

Check-out is at 11 AM.

Where is Hotel Alex located?

Located in Isolotto, this hotel is 1 mi (1.6 km) from Arno River and within 3 mi (5 km) of Historic Centre of Florence and Piazza di Santa Maria Novella. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 3 mi (5 km). Federiga Tram Stop is only a 4-minute walk and Arcipressi Tram Stop is 7 minutes.

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Hotel Alex Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 108 reviews
Rating 8 - Good. 60 out of 108 reviews
Rating 6 - Okay. 19 out of 108 reviews
Rating 4 - Poor. 5 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

8/10 Good

Andre

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
춥고 멀다.
피렌체 중심가와 멀고 방이 춥다.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unico
Favoloso
Stayed 1 night in Feb 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato soltanto una notte da loro ma sono stata veramente bene!! hotel molto pulito anche se in alcuni casi un po' datato. personale cordiale, disponibile e disponibile. molto buona la colazione.
Stayed 1 night in Dec 2023

8/10 Good

ANTONI

Liked: Cleanliness, staff & service, amenities
personal muy amable, desayuno perfecto. La habitación a la calle, era ruidosa y le faltaría una renovación, pero también estaba equilibrada la calidad/precio.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosamund

Stayed 1 night in Sep 2023

8/10 Good

Frédérique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien pour un court séjour
Avons apprécié le personnel, la chambre, le petit déjeuner, le parking fermé. L'accès au vieux centre de Florence est très facile par le tramway, environ 20 mn. Bref, nous sommes satisfaits de notre séjour à l'Alex. Merci à l'équipe
Stayed 2 nights in Aug 2023

8/10 Good

Eduardo

Stayed 2 nights in Jun 2023

8/10 Good

Nathalie

Liked: Staff & service, amenities, property conditions & facilities
Petit resto sur place, mais insonorisation un peu faible.
Stayed 2 nights in Mar 2023

2/10 Terrible

Alessia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Non abbiamo terminato il nostro soggiorno..all'arrivo la porta della stanza 105 era usurata e si faceva fatica ad aprirla e chiuderla, il bagno non finestrato aveva l'impianto di aerazione guasto (da noi immediatamente segnalato al personale), l'unica porta nella stanza che dava in un terrazzo, fatiscente con muffa e i fili esterni in bella vista e usurati quindi pericolosi, con la persiana rotta: non si chiudeva fino alla fine (fino a metà) e rumorosa. Il bello arriva quando ci siamo stesi nel letto e abbiamo iniziato ad avere prurito. Inoltre non abbiamo chiuso occhio tutta la notte perché i rumori provenivano da sopra, da sotto e in parte fino alle 5 della mattina. Muri ultra fini. Impianti dei bagni obsoleti e rumorosi..sentivamo tutti i vicini che tiravano l'acqua e che parlavano/urlavano fino alle 5 di mattina. Nel sito Expedia c'erano foto completamente diverse dalla camera a noi presentata, ma tralasciando questo non potevamo sapere che certi servizi o condizioni dell'hotel fossero così scadenti. Di hotel 3 stelle in questi anni ne abbiamo visti e non è solo per una questione economica visto che se era tutto apposto non avremo avuto nulla da ridire per 2 giorni ci saremo adattati. Non era un soggiorno dal valore di 330€

8/10 Good

Adrien

Liked: Staff & service, property conditions & facilities
Chambre confortable mais pas insonorisée. Première nuit difficile, match de foot avec cris dans l’hôtel ou à côté, bref on avait l’impression que les gens étaient dans la chambre. Les autres nuits mieux mais bruyant quand même. Entre les voisins du dessus qui mettent la musique à fond ou qui traînent les chaises… Sinon l’hôtel est bien placé ( 5 min du tram), le resto de l’hôtel est pratique et bon. Le parking est vraiment un plus surtout a ce prix.
Stayed 4 nights in Oct 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel tiene una buena ubicación, cuenta con estacionamiento propio el cual tienes que pagar pero es accesible al igual que el desayuno, solo no esperes gran cosa, sin embargo suficiente para comenzar el día, te recomiendo moverte en transporte público y dejar tu vehículo en el Hotel ya que es complicado encontrar estacionamiento disponible en el centro de la ciudad, mi habitación estuvo amplia, pero los colchones no fueron muy cómodos, el internet nos fallo, la señal del wifi no era suficiente en la recamara
Stayed 1 night in Aug 2022

8/10 Good

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Hotel war alles in Ordnung.
Stayed 4 nights in Jul 2022

8/10 Good

Hervé

Liked: Staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Diego

Stayed 1 night in Jun 2022

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Missak

Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022

10/10 Excellent

Katalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

6/10 Okay

LUISA

Disliked: Amenities
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia della camera Personale molto gentile
Stayed 2 nights in Nov 2021