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"Lovely hotel does need a little tlc but that didn’t really deter my stay, service was lovely and breakfast was freshly cooked like the old radio style in the breakfast room"

"Excellent room. Soft beds. Very nice"

"I stayed here before it was renovated. Back then it was like Faulty Towers in every way. However….. the change has been incredible. What an incredible beautiful hotel. 10/10"

"Lovely stay. Fully equipped room. Very quiet and only a short walk from the cathedral, museum and shops. Menu choice very good. Lovely restaurant overlooking the river."

"Perfect "

"It was wonderful. The room and grounds were beautiful. There was a shuttle that took us into town so we didn’t have to worry about driving at night after enjoying the pub. Staff was extremely polite and helpful. "

"We liked where the property was situated. The staff were friendly & efficient & the breakfast & pub meals were lovely. The bedroom was spacious & clean. The bathroom was small but adequate but the sink was blocked. Someone did try to unblock it but that resulted in a leak. It didn't make our stay any less enjoyable though. "

"Good location with parking (charged £7 per night). Clean with very comfortable beds and quality bedlinen and towels. Restaurant on site, cannot comment as we unfortunately couldn’t eat there as big time delay in food service. Many choices for dining in Salisbury a short drive away. Recently renovated, looks fresh and modern. Long corridors, two floors, no lifts. Our room felt like it was one of the furthest away from reception and up one floor so not great if you have mobility issues or when you get locked out of your room with key card due to computer not updating time after clocks went back. Comfortable bar area but maintenance/construction workers being hosted by management in this area in evening as well as over breakfast alongside guests. Staff generally appeared disorganised, very obviously a new team who had no clear direction. Not quite what we were expecting. "

"This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted."