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Chaq Chaq

3.5 star property
Hotel in Fes with free breakfast and a rooftop terrace

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Photo gallery for Chaq Chaq

Check-in/check-out kiosk
City view from property
Interior
Breakfast, lunch, dinner served; local and international cuisine
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room (Mensa)

Superior Double Room (Mensa) | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room (Mensa)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Down duvet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
74 Sabat Qarradine, Guerniz, Fes, Fès-Meknès

What's nearby

  • University of Al Quaraouiyine - 4 min walk - 0.4 km
  • Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km
  • Blue Gate - 11 min walk - 1.0 km
  • Place Bou Jeloud - 14 min walk - 1.2 km
  • Borj Fez Mall - 5 min drive - 3.9 km

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬5 min walk
  • ‪cafe rsif - ‬8 min walk
  • ‪Le Tarbouche - ‬8 min walk
  • ‪Fondouk Bazaar - ‬8 min walk
  • ‪Palais Amani - ‬8 min walk

About this property

Chaq Chaq

Hotel located in Fes El Bali
You can look forward to free breakfast (local cuisine), a rooftop terrace, and a library at Chaq Chaq. For some rest and relaxation, visit the Turkish bath/hammam. The on-site local and international cuisine restaurant, CHAQ CHAQ, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks include:
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and concierge services
  • Tour/ticket assistance, multilingual staff, and a 24-hour front desk
  • A reception hall, luggage storage, and a front-desk safe
Room features
All guestrooms at Chaq Chaq include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Free toiletries and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • CHAQ CHAQ

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 400.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Chaq Chaq Hotel Fes
Chaq Chaq Hotel
Chaq Chaq Fes
Chaq Chaq Fes
Chaq Chaq Hotel
Chaq Chaq Hotel Fes

Frequently asked questions

Is Chaq Chaq pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chaq Chaq?

Chaq Chaq doesn't offer parking.

What time is check-in at Chaq Chaq?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

What time is check-out at Chaq Chaq?

Check-out is at 10:00 AM.

Does Chaq Chaq provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 400.00 per vehicle applies.

Where is Chaq Chaq located?

Located in Fes El Bali, this hotel is steps from Talisman Art Gallery, Fes Tanneries, and Moulay Idriss Zawiya. Nejjarine Square and Funduq al-Najjarin are just steps away.

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Chaq Chaq Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

NAOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service and clean inside.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
This Riad is charming, small, family operated, very kind staff, clean, good beds… price is fair for what you get
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Chaq Chaq is located in Medina and central/walkable to all the amazing sights and sounds. The staff, Abdu and Mustafa made our stay wonderful and memorable.
Stayed 3 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again and again.
This Riad is very beautiful- and we thoroughly enjoyed our stay. The staff makes every effort to accommodate all needs and is quite trustworthy. Breakfast on the roof (Terrace) is truly memorable. The Riad itself is deep within the Medina and the staff available to guide you in and out. Within a day or two you will be confident enough to do this yourself. They also have excellent access to some lovely restaurants and will make sure you do too!
Stayed 3 nights in Dec 2022

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in the Fes Medina!
What a wonderful Riad this is!. It is truly an oasis in the middle of the Medina!. The moment you step into this place you are amazed by the beauty of the architecture!. The rooms in this Riad have been tastefully renovated and decorated!, they have the look and feeling of a luxurious hotel! The beds are super comfortable, linens are super clean and of a great quality!. One of our favorite areas was definitely the rooftop!. We brought wine and olives and enjoyed the beautiful sunset and the sounds of the Medina!. But the BEST part of our stay was the Manager: Abdou!!… what a kind and wonderful person he is!. He went out of his way to make sure we were happy and comfortable!. Since we did not know our way through the Medina, he took us to a restaurant and later came to pick us up to take us back to the Riad. He was always prompt to help!. We for sure made a new friend in the Fes Medina!. Breakfast was delicious also!!. I recommend this place 100% !!
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet riad near Bab Rcif
I stayed at Chaq Chaq for 3 nights recently and was a splendid experience. Once you walk inside, it just feels like you have been transported from the hectic medina into a completely different environment. But as with any experience, as beautiful as the premises are, service is also very important. I have to really give my props to Abdul and Mustafa, who were always there to answer questions and be the best hosts possible, so thank you both. We had a room with double beds and everything was functional. There is air con but no television. Nice breakfast each morning with eggs, bread and fruit. Awesome roof top access with tiny dipping pool and great panoramic views of the medina and hilltops. I do have to admit that finding the riad is hard. Even after 3 days, I still did not feel comfortable finding it. I studied it via google map before I landed and I thought I would be able to figure it out, but whatever plan I thought I had, it was completely thrown out the window once I walked past the gates from Bab Rcif. Google maps is not great once you get into the small alleys. Ignore kids and even some adults saying the road is closed, as it's just a way to get them to lead you in a loop and get some money off you. Trust me, I fell for this scam even though I read it beforehand too. Best advice is to see if you can arrange for a meetup outside Bab Rcif with someone from the riad.
Stayed 3 nights in Sep 2023

10/10 Excellent

Emigdio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increíble para hospedarte en Fes

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente boutique hotel nel cuore della medina
Hotel magnifico .. una reggia.. accoglienza e servizio ottimi.. colazione sulla terrazza con vista sulla citta’ ,qualita’ prezzo eccellente
Stayed 1 night in Apr 2023

10/10 Excellent

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour fantastique, riad très bien placé, très propre et très agréable Personnel hyper disponible, gracieux, accueillant, prévenant et très discret Petit déjeuner gargantuesque Nous recommandons ce riad... mais appeler avant d arriver car un peu difficile a trouver😄
Stayed 2 nights in Mar 2023

8/10 Good

philippe

Liked: Staff & service, property conditions & facilities, room comfort
peut mieux faire.
Le riad est sympa mais n'a pas été occupé pour une longue période et la chambre n'a pas été dépoussiérée avant l'entrée. Hormis ce détail. c'est un très beau Riad avec un potentiel qui doit être amélioré pour correspondre au niveau affiché. Il faudrait rajouter des peignoirs, une bouilloire avec tisane et café, des produits de toilette de qualité, etc....brefs des petits détails qui font la différence
Stayed 3 nights in Oct 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Yuka.M, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのAbdelさんが、入国前からサポートをしてくださり、入国後の電車移動などがスムーズに行えました。 朝ごはんもおいしく、お部屋のデコレーションも素敵でまた滞在したいです。 ありがとうございました！
Stayed 2 nights in Jan 2020

8/10 Good

JOY HELENA

Liked: Cleanliness, property conditions & facilities, room comfort
Ótimo, porém confuso
O hotel é uma graça, muito bem situado no turbilhão da medina de Fez. Quarto muito espaçoso, bom chuveiro. A única ressalva é quanto a inexperiência dos jovens administradores. Houve uma confusão com o nosso transfer de chegada, pois não fomos encontradas por mais de meia hora, por quem nos levaria da porta da medina ao hotel. Solicitamos a indicação de um guia para conhecer a medina por meio período (4 horas) e o rapaz não sabia quase nada, dizendo, depois de 1 hora e meia que já tinha mostrado tudo. Um desastre! Ou seja, um ótimo espaço com administração muito confusa, a melhorar nesse aspecto.
Stayed 3 nights in Dec 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riad and Excellent service
Very nice Riad but especially the service of Abdo and Youssef. Such a nice hosts. I will be happy to come back.
Stayed 2 nights in Oct 2019

10/10 Excellent

Shannon, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room at Chaq Chaq at the last minute as an other Riad we had booked was not to our liking. I am glad we booked here. Chaq Chaq is beautiful, clean, comfortable and a great location in the heart of the Médina. The view from the roof, where we enjoyed a lovely breakfast and evening beer, was wonderful. Our room had everything we needed and was very nice, clean and comfortable. The staff, especially Abdul, are friendly and helpful. There are many services offered, but we did not have enough time to enjoy them. I would definitely recommend this place.
Stayed 2 nights in Oct 2019

10/10 Excellent

Barbara, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent ... beautiful Riad and his host is ready for whatever you May need ... very Good location!
Stayed 2 nights in Oct 2019

10/10 Excellent

Alessandro, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo!
Riad bellissimo, pulitissimo, (a differenza di altri provati in passato nella stessa fascia di prezzo), ottimo servizio, colazione molto buona, abbondante, in terrazza panoramica con vista medina.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre magique. Terrasse sublime sur les lumières et la rumeur de la médina. Installations d’un goût excellent. Accueil hyper sympa et efficace. A recommander sans réserve, surtout la chambre « Menzah »
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chaq Chaq un bellissimo riad
Un bellissimo riad del 1300 nel cuore della Médina facilmente raggiungibile da piazza R’Cif. Camere molto spaziose e una bella terrazza. Abdullhaqq e Mohammed gentilissimi.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique riad in the heart of the medina near palace racif. The staff made me feel at home and always comfortable and taken care of. They guided me to bank, ride exchange, pickup and airport. Breakfast every morning in the terrace balcony was a true blessing. I will remember my stay for a lifetime. Thank you
Stayed 4 nights in Dec 2018

10/10 Excellent

Ramses95

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sejour, bien situe, riad magnifique, chambres superbes et confortables, petit déjeuner copieux, belle vue du roof top, hôtes tres accueillants.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

K.wong, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Chaq chaq is a lovely place. The overall interior of the building is very nice and comfortable - all the better since its newly renovated. I noticed they kept the floor tiles on the ground level. Service was great. Abdul the manager is spectacular! He was very attentive and helpful. Certainly made our stay albeit short a very memorable one The double room on the ground level is an interesting one (check out the door). Its a good size with double height ceiling. Bed was very comfortable and one of the only riads we stayed during our trip that has a rain shower! The only thing we felt absent was an aircon (totally personal preference). Breakfast was one of the best we had. The view on the Rooftop is amazing too A tip prior to arrival will be to call Abdul to meet you at a convenient location because getting to the riad is a maze. I wouldnt have found it if Abdul was not with us.
Stayed 1 night in Oct 2018