10/10 Excellent
Chris E.
28 October 2024
Liked: Cleanliness
Lucky Penny Stay in Glenn, MI
The check in process was simple and easy. The property was clean and ready to go upon our arrival and all household items, linens, etc were out and/or easily found. Jaqua Properties also sent us a digital guide with info re: the property and amenities and activities in the surrounding area which made finding places to go/thungs to do that much easier.
The Lucky Penny is a cozy updated cottage that backs up to a wooded area and was quiet and relaxing. It's only a 10-15 minute drive to most other amenities and activities in the area (hiking, beaches.restaurants, shops, etc).
We did come back from a day trip out and about to find the power had gone out. I called the emergency number to report it. In less than 10 mins I was contacted by one of the Property Managers (Ann) who had already researched things and learned there was a power outage in the area (it was windy that day) and provided me with an ETA of when the power was expected back on. She also had already began looking into contigency properties in case the outage was prolonged. Fortunately, the power came back on shortly after I got off the phone with Ann and she even checked in a couple hours later just to make sure we were ok and to inform me that she had confirmed the issue had been fully resolved. We really appreciated her follow-up!
In all, we had a wonderful stay at both the property and exploring the surrounding area and plan to come back again at some point in the future.
Chris E.
Stayed 2 nights in Oct 2024