Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Savor Italian flavors while lounging by the pool with swim-up bars nearby. Relax knowing that everything you need is taken care of.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Reception hall
Aerial view
On the beach, white sand
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 49 of 49 rooms

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the neighborhood

Map
Falmouth, Falmouth, JMCTY05

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk
  • Martha Brae River - 15 min walk
  • Luminous Lagoon - 5 min drive
  • Blue Waters Beach Club - 10 min drive
  • Burwood Beach - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Upscale all-inclusive hotel
At Hotel Riu Palace Aquarelle - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 2 swim-up bars. Treat yourself to a massage at Renova, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a grocery/convenience store and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Gas grills, concierge services, and multilingual staff
  • Coffee/tea in the lobby, ATM/banking services, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 753 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars and 5 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • White Bay
  • Krystal
  • Napoli
  • Kyoto
  • Steakhouse

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Full-service spa

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Aquarelle - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Aquarelle - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Aquarelle - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Aquarelle - All Inclusive located?

Nestled on the beach, this Falmouth hotel is 0.8 mi (1.3 km) from Martha Brae River and 1.4 mi (2.2 km) from Jamaica Beaches. Blue Waters Beach Club and Burwood Beach are also within 6 mi (10 km).

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 797 reviews" "
Rating 8 - Good. 195 out of 797 reviews" "
Rating 6 - Okay. 78 out of 797 reviews" "
Rating 4 - Poor. 29 out of 797 reviews" "
Rating 2 - Terrible. 42 out of 797 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
My biggest and most concerning issue was with Expedia. We book though Expedia (NEVER AGAIN) and prepaid for our 6-night stay. Due to a terrible winter storm, our flight was cancelled, and we could not get rebooked to Jamicia until the following day on Tuesday. We called Expedia to see if they could move our check in date to Tuesday. The customer service rep was NOT helpful and told us that the hotel did not have availability for us to stay our full 6 night's stay beginning now on Tuesday unsteady of Monday. When we arrived at the hotel, they said they had plenty of availability for us to stay our full 6 night's stay, but Expedia would need to change the reservation. From there we kept getting the run around from Expedia and was told to keep checking back with us, which we did for several days with no response. On two occasions, I was talked to a customer service representative who both hung up on me. Needless to say, Expedia went ghost on us and after several days after being back home, I have yet to get a response from the two emails I sent a week ago. On one occasion the hotel representative in Jama who has worked in the hotel business for 17 years told me that Expedia always takes the approach to NOT help customers in situations like mine as they do not want to give me the one night's say ($380). It's shameful as they definitely are now ignoring me and its apparent, they do not want to help and will do anything to not refund your money. Shameful Expedia!!!!!!
Stayed 6 nights in Jan 2025

2/10 Terrible

SANEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Ccv
Stayed 7 nights in Nov 2024

10/10 Excellent

Connie Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Olga

Liked: Staff & service, property conditions & facilities
Great
Stayed 7 nights in Dec 2024

6/10 Okay

Brian Michael

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and accommodating . Great staff great food , overall greatness. I emjoy my stay.
Stayed 3 nights in Jan 2025

2/10 Terrible

Linda

Disliked: Staff & service
the food was terrible and the staff is unfriendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joedi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Margarita, Centennial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Kwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very hard to make a reservation for dinner we were never allowed it said booked even when we tried to book 7am in the morning
Stayed 3 nights in Jan 2025

10/10 Excellent

Sherika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent client service! As for as hotel food goes, theirs was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love it here
Stayed 2 nights in Jan 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort was very enjoyable food was very good and entertaining was very fun would definitely recommend it
Stayed 7 nights in Jan 2025

10/10 Excellent

Dr.Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent at the specialty restaurants; however, seconds are not allowed--unlike on cruise ships. The rooms were clean and spacious. The front desk receptionist, Eminja, was extremely friendly and professional. She assisted me with obtaining the family suite that I anticipated. Additionally, the entertainment was great, and Rooster did an awesome job engaging with all tourists. Please give Emilje and Rooster KUDOS from Dr. C!
Stayed 6 nights in Dec 2024

10/10 Excellent

Karlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 4 nights in Jan 2025

4/10 Poor

Oscar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay they need better cooks the food wasn't good
Stayed 1 night in Jan 2025

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely gorgeous and very clean, we had a partial ocean view that was amazing. Staff was very nice and welcoming upon our arrival we were greeted with drinks which was very nice. The food was good not spicy and they had 24hr restaurant onsite where you can get wings, burgers, drinks. Live show of Michael Jackson show amazing will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Customer service was great and our food was awesome.
Stayed 4 nights in Dec 2024

8/10 Good

Harshal, Suwanee

Traveled with family
Liked: Cleanliness, property conditions & facilities
New property. Food is good but not great - same options at buffet where you will be eating most of the time. Pain to book the on property restaurants. It’s designed in such a way that you can book 2 out of 5 nights if get lucky. Italian restaurant was terrible but Asian was awesome. Service is very sketchy it can be either really good or really bad. They really need to get rid of some staff in buffet dining. For the money it wasn’t that great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadeena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exceptio
Stayed 2 nights in Jan 2025

10/10 Excellent

Felix mauricio Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Pawan

Traveled with family
Liked: Cleanliness, staff & service
Food is Good , Staff is Friendly but many things to be corrected -- Example you have to PAY to PLAY POOL TABLE ,, No Fireworks for 31st Dec while Next door had ,, VEGAN Options were Limited ,, KIDS Activities Closes Early no Game Zone for them ,, DONT REmember seing any Disco Tech for Young -- and few more
Stayed 3 nights in Dec 2024