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St Falls

3.0 star property
Dive into adventure with ski-in/ski-out access to Rocky Valley Lake or relax in style with spa treatments like massages and body wraps.

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Photo gallery for St Falls

Body treatments, body wraps, body scrubs, facials
LCD TV, DVD player, iPod dock, pay movies
Fridge, microwave, stovetop, dishwasher
Property grounds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Hot Tub
  • Parking available
  • Bar
  • Gym

Room options

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About the neighborhood

Map
17 Bogong High Plains Road, Falls Creek, VIC, 3699

What's nearby

  • Falls Creek Country Club - 1 min walk
  • Falls Express - 2 min walk
  • Falls Creek Museum - 2 min walk
  • Falls Creek Alpine Resort - 16 min walk
  • Rocky Valley Lake - 3 min drive

Restaurants

  • ‪Cloud 9 - ‬9 min drive
  • ‪Blue Brumby - ‬6 min drive
  • ‪The Frying Pan Hotel - ‬13 min walk
  • ‪The Last Hoot Cafe & Bar - ‬2 min walk
  • ‪Dicky Knees - ‬7 min drive

About this property

St Falls

Family-friendly hotel near Falls Creek Country Club
Located close to Falls Express and Rocky Valley Lake, St Falls provides a grocery/convenience store, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body scrub, or a body wrap. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Tour/ticket assistance, a porter/bellhop, and ATM/banking services
Room features
All guestrooms at St Falls offer comforts such as private outdoor hot tubs and furnished balconies, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AUD 150 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 28 for adults and AUD 15 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Bazaar Marketplace
  • Stingray Bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting services
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Sofa bed
  • Supervised childcare (surcharge)
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony

More

  • Iron/ironing board
  • Phone
  • Private outdoor hot tub
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The host will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
7 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Airport shuttle fee: AUD 550.00 per vehicle (roundtrip)
  • Valet parking fee: AUD 150 per night
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 9 AM to 9 AM
Only registered guests are allowed in the guestrooms

Property is also known as

Falls Creek QT
QT Aparthotel
QT Aparthotel Falls Creek
QT Falls Creek
Quay West Resort & Spa Falls Creek Hotel Falls Creek
QT Falls Creek Aparthotel
St Falls Hotel
QT Falls Creek
St Falls Falls Creek
St Falls Hotel Falls Creek

Frequently asked questions

Does St Falls have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9 AM–9 AM.

Is St Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at St Falls?

Self parking is free at this property.

What time is check-in at St Falls?

Check-in start time: 4 PM; Check-in end time: 9 PM.

What time is check-out at St Falls?

Check-out is at 10 AM. Late check-out is available for AUD 100.00 (subject to availability).

Does St Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 550.00 per vehicle applies.

Where is St Falls located?

Located in the mountains, this ski-in/ski-out hotel in Falls Creek is within a 5-minute walk of Falls Creek Country Club and Falls Express and close to winter sports such as cross-country skiing and snow tubing. Rocky Valley Lake and Mt Beauty Visitor Information Centre are also within 20 mi (32 km).

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St Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 52 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jason

Liked: Communication
Disliked: Cleanliness
5 star price. 3 star property
Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
Stayed 4 nights in Jun 2021

10/10 Excellent

Kristina

Liked: Cleanliness, room comfort, communication
Extremely handy location
Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
Stayed 1 night in Apr 2021

8/10 Good

Neil

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and service. Friendly and professional checkin
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, communication
Not a place to visit in summer
Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
Stayed 2 nights in Feb 2021

8/10 Good

Ruby

Liked: Cleanliness, room comfort, communication
Amazing views
Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
Stayed 3 nights in Dec 2020

10/10 Excellent

Lyn

Liked: Cleanliness, room comfort, communication
High country
Great place for a holiday
Stayed 2 nights in Dec 2020

6/10 Okay

Johanne M

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Nov 2020

8/10 Good

James

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2020

10/10 Excellent

Sarah

Stayed 1 night in Mar 2020

8/10 Good

FlyFisherman, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
Stayed 1 night in Feb 2020

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely spot, great view. Room not as high end for what was paid.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Great Apartment No Restaurant
Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Tina

Liked: Cleanliness, staff & service
Lovely but not 5 star.
The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
Stayed 2 nights in May 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

JJ

Liked: Cleanliness, property conditions & facilities
The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019