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Chena Hot Springs Resort

2.5 star property
Escape to an Alaskan oasis where nature meets relaxation. Warm up by the outdoor pool or treat yourself to a rejuvenating spa treatment.

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Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Exterior
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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  • Parking available
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About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk
  • Aurora Ice Museum - 2 min walk
  • Angel Rocks Trailhead - 13 min drive
  • Tors Trailhead - 24 min drive

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs
Located close to Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the horseback riding, fishing, and hiking/biking at this hotel. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or reflexology. Enjoy onsite activities like snowshoeing and snowmobiling. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • A front-desk safe, massage treatment rooms, and ATM/banking services
Room features
All 80 rooms have amenities such as free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 11.50-41.95 for adults and USD 9.25-9.25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals
  • Canoe available
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horse riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snowmobiling
  • Snowshoeing
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:30 PM.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in start time: 4 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Check-out is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this hotel is steps from Chena Hot Springs and Aurora Ice Museum.

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Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 941 reviews
Rating 8 - Good. 290 out of 941 reviews
Rating 6 - Okay. 165 out of 941 reviews
Rating 4 - Poor. 113 out of 941 reviews
Rating 2 - Terrible. 65 out of 941 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The property is absolutely beautiful and staff is great and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and encouraging jn trying new things like snowmobiling. Beautiful grounds in the winter, hot springs felt so good after playing in the cold. Room temps varied due to geothermal energy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect Alaskan getaway!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place so many things offered at location!
Stayed 3 nights in Sep 2024

6/10 Okay

Ashley

Liked: Staff & service
The water smells lile sulfur because of hot springs, food and staff our great, rooms are average needs update but it has a more vintage type cabin vibe. The ice museum and hot springs was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations restaurant was so amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to get away, this is where to go. Very secluded, very relaxing! We did a friends solo trip. Got to see the lights every night. Many options on things to do there. Prices are super reasonable, especially for drinks and food. The staff is amazing. Only little things I have to say is...water taste terrible (like sulfer) but one of the workers let us know where to get the "good water" at. Rooms are a bit small and super hot. We had both windows open and fan but were still really hot.
Stayed 4 nights in Jan 2025

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

8/10 Good

Lala

Liked: Cleanliness
The room is small, and the dinner reservation staff seemed slightly impatient.
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.
Stayed 2 nights in Nov 2024

8/10 Good

darpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and visit. The hot springs were wonderful. Friendly staff and all worked well.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Springs was wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to visit.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with lots of activities and the hot pools are really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Property conditions & facilities
It was very nice and good place to have a relaxing time~~
Stayed 2 nights in Jul 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and lots to do. Recommend the greenhouse tour.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Every member of the staff is beyond excellent! Property is in desperate need of a revamp for sure! Hot springs are wonderful however also in department need of a revamp. Buildings are very ran down Food is excellent! Tours inside property excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

Deborah

This was an interesting experience of being below 0 degrees for several days. The highlight was the fog sled ride with Cody as he was very friendly and knowledgeable. The ice museum was also interesting. The dip in the hot springs which felt like a hot tub with snow and ice surrounding me was a unique experience. We really enjoyed the greenhouse and geothermal plant. The aurora evening was somewhat disappointing as we chose an evening when they failed to appear. The ride in the AVT was interesting but very bumpy. I wished there had been a naturalist to explain the science behind the auroras not just provide hot drinks and snacks in a warm yurt. We had to wait two hours for the shuttle after arriving at the airport. It was an enjoyable experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

sussy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot spring waters
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Staff & service
Better than I expected! Great lay out. Very nice!
Stayed 1 night in Sep 2024

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, room comfort
Hot spring was a great experience. Restaurant was very good. Room was decent... but priced fairly
Stayed 1 night in Jul 2024