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"Check in was overly difficult. Wanting information about my guest and not allowing me to check in ,without it "

"All good"

"Nicola was an amazing host! He was very easy to reach and communicate with. I loved my room and the dining experience for dinner was my favourite meal after 8 days in Italy. The views are spectacular "

"Very friendly welcome and service throughout our stay. Food was delicious. The bedrooms and public areas are works of art. Truly lovely. "

"We booked a room, showed up before checkin time and they were not operating yet for the season. Mistakes happen, so we weren’t too upset as we found a nearby room at Hotel Portobello . The groundskeeper told us to get a refund thru Expedia. Expedia contacted the hotel, the hotel denied our refund. They said we didn’t cancel within the cancelation time frame?? This place is such a scam. I do not recommend unless you want to risk losing your money. "