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"Great place to lay our heads for 2 nights and the breakfast on Sunday was good! "

"This is a hidden gem in central Neustadt! The location is perfect and the facilities and staff are super nice!!"

"Wonderful!! Will stay there again! "

"Amazing hotel "

"The rooms were super clean and the staff was very friendly "

"Wonderful and fabulous hotel in amazing setting. Great breakfast buffet. Super staff. Highly recommended. "

"Great stay thank you & amazing breakfast. My only feed back would be to message customers to check in at the other Hotel across the road. It was confusing walking in & not finding a reception area up or downstairs "

"Our stay at this hotel was marred by a very unfriendly employee as well as some misconceptions. The breakfast is twenty Euros per person. While it was adequate, it was worth about 10. For 20, I would expect more as well as the possibility of freshly made eggs. On Monday, the croissant felt like day old bread or purchased from the supermarket pre-made. The morning employee was very kind and nice though!!! The other misconception was about the pool. We picked this hotel based on there being a pool. We did not know that it had to be reserved, it is closed on Sundays, and it cost money to use it. We were there for recuperation, instead we came home as early as possible. The afternoon employee was rude to me, would not fill our water bottles (said it was forbidden) and told me to use the bathroom sink. When asking about the pool she said I should read better and that it isn't her fault if we use an online booking company rather than booking direct. I will not into details about the afternoon employee, but be aware... I was even scolded because I didn't want to keep the heavy key with me going into town. If you are going to the hotel, the rooms are lovely, clean, and comfortable. I would avoid interacting with the afternoon staff if possible. There are no restaurants within walking distance, but there is an easily accessible bus and food can be delivered via Lieferando or other such food delivery apps."

"We thoroughly enjoyed our stay here! And we highly recommend! One reason we selected this hotel is because we needed a wheelchair-friendly location. And it was! Entering the lobby from outside was easy. They had an elevator that worked great. And the room itself was easy to navigate. The front desk employees are just outstanding! Friendly, efficient, and they helped us in so many ways. Truly wonderful people! The room was EXACTLY like it is shown online! And so clean! Excellent job of making us feel like we were at home. When I come back to the Karlsruhe area, this will be my place to stay!"