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Hesperia Andorra

4.0 star property
Hotel with a full-service spa, a short walk to Caldea Spa

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Photo gallery for Hesperia Andorra

Sauna
Junior Suite | Premium bedding, in-room safe, desk, laptop workspace
Reception
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • Room service
  • Breakfast available
  • Parking available
The current price is AED 208
AED 234 total
includes taxes & fees
19 May - 20 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

About the neighborhood

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700

What's nearby

  • Caldea Spa - 5 min walk - 0.5 km
  • Andorra Massage - 12 min walk - 1.1 km
  • Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km
  • Church of Saint Stephen - 20 min walk - 1.7 km
  • Casa de la Vall - 3 min drive - 2.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • La Seu d'Urgell (LEU) - 33 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬3 min walk
  • ‪Excalibur - ‬2 min walk
  • ‪Marisqueria Don Denis - ‬6 min walk
  • ‪VIENA - ‬5 min walk
  • ‪Bar Restaurante Els Jardins - ‬4 min walk

About this property

Hesperia Andorra

Upscale hotel near Caldea Spa
Located close to Pyrenees Andorra Shopping Centre, Hesperia Andorra provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site Spanish cuisine restaurant, Restaurante Kronos, offers breakfast and dinner. In addition to a business center and a sauna, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A banquet hall, smoke-free premises, and luggage storage
  • A 24-hour front desk, an elevator, and tour/ticket assistance
Room features
All 120 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with bathtubs and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Catalan, English, French, Portuguese, Russian, Spanish

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The price is AED 233
AED 260 total
includes taxes & fees
18 May - 19 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 24 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 to 20 for adults and EUR 8 to 10 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Kronos

Things to do

  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property's pool and sauna is closed 1-4:30 PM

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night (maximum EUR 20 per stay)
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 to 20 for adults, and EUR 8 to 10 for children
  • Covered self parking fee: EUR 24 per night
  • Pet fee: EUR 20 per pet, per night (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 7.00 per person, per stay and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany

Frequently asked questions

Does Hesperia Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hesperia Andorra pet-friendly?

Yes, this property allows pets with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hesperia Andorra?

Self parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Hesperia Andorra?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hesperia Andorra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hesperia Andorra located?

Situated in the historical district, this spa hotel is within a 10-minute walk of Sant Pere Martir Church and Caldea Spa. Carmen Thyssen Museum and Perfume Museum are also within 10 minutes.

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Hesperia Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 371 reviews
Rating 8 - Good. 150 out of 371 reviews
Rating 6 - Okay. 40 out of 371 reviews
Rating 4 - Poor. 22 out of 371 reviews
Rating 2 - Terrible. 9 out of 371 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop

Staff were helpful and warming. The room was good but the hotel is on a busy road so a little noisy at times in the room. Overall good and if going back would stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well placed hotel, convenient for the shops and restaurants.
Stayed 6 nights in Mar 2023

4/10 Poor

Josep Lluis

Disliked: Property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at check in were great. Very helpful with getting luggage to the room.
Stayed 1 night in Jul 2023

4/10 Poor

Mikko S.

Big rooms but cigarette smell everywhere.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, Shower was not working properly and the shower head was broken, called ahead to make sure we could get to the ski station quickly, they lied about that closest one was 49 min away. They didn’t even add the ski and gear rental like requested, they also said they offered this when it was a lie. They also lied about parking availability and called ahead to confirm this. The electric plugs in the room didn’t even work so I could charge any of my devices. What a joke of a hotel and service. Horrible experience.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

4th star still to gain

Nice hotel but equipment is aged as from photos, hoping rénovation Is made sooner than the May 2025 as announced to really deserve the 4th star.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
Stayed 1 night in Nov 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre, personnel très gentil et réactif
Stayed 3 nights in May 2025

8/10 Good

camila fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien. Si reservas en EXPEDIA tienes que pagar 7€ por adulto para la piscina. Si reservas en la web del hotel No.
Stayed 1 night in May 2025

8/10 Good

Manuel Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Feb 2025

8/10 Good

Vicenç

Liked: Cleanliness, property conditions & facilities
muy bien, centrico
Stayed 2 nights in Feb 2025

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities
Lástima que el bar lobby no ofrezca un servicio como el del año pasado. Se ha recortado su horario, solo a cenas informales, bar y cierran 2 dias a la semana...
Stayed 8 nights in Feb 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación comoda y muy valorable que en el armario hay varias almohadas, muy buena limpieza y un tamaño adecuado para un par o tres de días.
Stayed 1 night in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Prima relatief rustige locatie in het centrum van Andorra met parkeermogelijkheid en eigen laadpalen in de garage.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comodo y sgradsble. Personal amable y profesional.
Stayed 1 night in Jan 2025

10/10 Excellent

Ila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Eva Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Todo de 10. La unica mejora sería poner una rampa en la entrada del hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

Harry-Frank

Stayed 1 night in Oct 2024

10/10 Excellent

Vale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy recomendable

Muy buen hotel en el centro de Andorra . El personal de recepción amabilísimo. El desayuno buffet muy bien.
Stayed 1 night in Oct 2024