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Sway Hotels

5.0 star property
Family ski hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sway Hotels

Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms
Presidential Suite | Premium bedding, minibar, in-room safe, desk
Front of property
Property grounds
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is AED 1,270
AED 1,423 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
2 bedrooms
  • 102 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Separate bedroom
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

The Erzurum Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (112)
The price is AED 232
AED 260 total
includes taxes & fees
24 Nov - 25 Nov
The Erzurum Hotel

About the neighborhood

Map
Yunus Emre Mahallesi Kayak Tesisleri, Kümeevler No 2/2 25.100, Erzurum, 25070

What's nearby

  • Palandöken Mountain - 10 min walk - 0.9 km
  • Forum Erzurum - 4 min drive - 3.0 km
  • Ataturk University - 5 min drive - 4.8 km
  • Rüstem Pasha Caravanserai - 6 min drive - 5.2 km
  • Çifte Minareli Medrese - 6 min drive - 5.1 km

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 26 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬4 min drive
  • ‪Palandöken Cafe - ‬2 min walk
  • ‪Fanus Cafe Erzurum - ‬20 min walk
  • ‪Yıldızların Altında - ‬2 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬3 min walk

About this property

Sway Hotels

Luxury family-friendly hotel located in Palandöken
Consider a stay at Sway Hotels and take advantage of a terrace, a garden, and a playground. Hit the slopes at this hotel featuring a free ski shuttle. Treat yourself to a massage, a body treatment, or a manicure/pedicure at Sway Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Meeting rooms, a porter/bellhop, and a 24-hour front desk
Room features
All 181 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and free WiFi.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Plasma TVs with satellite channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: TRY 60 for adults and TRY 60 for children
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • X Bar
  • Lobby Bar
  • Aprés Ski Bar
  • Ana Restaurant
  • Orient Dine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 12 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 60 for adults and TRY 60 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum

Frequently asked questions

Does Sway Hotels have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Sway Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sway Hotels?

Self parking is free at this property.

What time is check-in at Sway Hotels?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sway Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sway Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sway Hotels located?

This family-friendly Erzurum hotel is located in Palandöken, within 3 mi (5 km) of Palandöken Mountain, Forum Erzurum, and Erzurum Museum. Ataturk House Museum and Ataturk University are also within 3 mi (5 km).

Sway Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Stayed 5 nights in Feb 2023

8/10 Good

Evgeniia

Traveled with family
Liked: Cleanliness, staff & service, amenities
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking

10/10 Excellent

esmaeil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sway hotel feedback
It was amazing
Stayed 1 night in Nov 2021

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski hotel that is good in the off season
We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Stayed 1 night in Jun 2019

6/10 Okay

Alex, Bucharest

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Stayed 1 night in Aug 2018

6/10 Okay

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.

10/10 Excellent

baris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Melisa

Stayed 1 night in Oct 2023

10/10 Excellent

Yücel Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Stayed 2 nights in Jun 2023

10/10 Excellent

can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

TOKTAMIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Sandra

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Tem tudo para ser 5* mas falta serviço restauração
O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rıdvan bey e teşekkür ederiz.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kayak keyfi
Stayed 3 nights in Mar 2019

6/10 Okay

CETIN

Stayed 3 nights in Feb 2019

8/10 Good

NAIL YAGIZ

Liked: Cleanliness, property conditions & facilities
Sway Hotel Tecrübesi
Otelin artıları: -Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü. Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
Stayed 3 nights in Jan 2019

10/10 Excellent

Yalcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avrupa’dan ailece seyahat etik! Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Stayed 6 nights in Dec 2018

6/10 Okay

Ahmet

Liked: Cleanliness
Disliked: Staff & service
Sway de bir gece
Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Stayed 1 night in Nov 2018

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

ABDULLAH

Liked: Staff & service, property conditions & facilities, room comfort
Palandoken seyahatimiz
Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi

6/10 Okay

Ali

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Çalışanlar dışındaki her şey iyiydi.
Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.
Stayed 2 nights in Nov 2017

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017