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"Great!"

"Functional, comfortable family room."

"Good hotel close to the centre. In my opinion they should be giving double size duvet and two pillows for double bed (instead of single) and there should be a kettle in the room. Overall great staff and good facilities. "

"Good option for its money. Breakfast was also nice"

"Value was super, helpful staff and full breakfast included."

"We came to Trier for the Christmas market and to visit the Roman sites. The hotel was ideally placed for both. There's no restaurant but the hotel buffet breakfast was excellent and catered well for a gluten intolerance. There are plenty of restaurants nearby. Parking in the underground carpark was fine if a little tight to navigate in a bigger car. The staff were excellent and helpful. They spoke perfect English but humoured our schoolboy German! All round good."

"We have stayed on many occasions so we are very familiar with the hotel. After a 6 hour drive from Como we wanted to have a meal and as we have a dog couldn't eat in the restaurant so I went down to the bar and ordered room service. The very polite young man was half way through our order when a manager pushed him out of the way, cancelled our order and served another guest and then just walked off - incredibly rude, disrespectful and I suspect a little racist as I am English - whether he was or...

"Excellent reception staff who helped us check in when i carelessly booked in a wrong month. We arrived so late, it was after dinner and he'd just taken care of it in a few mins!! "