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Bürgenstock Hotel & Alpine Spa

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, sun loungers
2 indoor pools, outdoor pool, sun loungers
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Outdoor dining
Lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
The price is AED 2,622
AED 2,721 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Prestige Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine Deluxe

Heritage Alpine Deluxe | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Alpine Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Prestige room with Terrace and Spa access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Prestige room with Terrace and Spa access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Cottage with Spa Access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Deluxe with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Deluxe with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Deluxe room with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe room with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access | View from room

Contemporary Lake view Bay Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Premium Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Spa Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access | Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse

Penthouse | Frette Italian sheets, hypo-allergenic bedding, free minibar

Penthouse

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 169 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Flat-screen TV

Presidential Suite

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 308 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Dining

Bürgenstock Hotels & Resort – Waldhotel & Spa

Pool
Spa
Pet friendly
Free WiFi
9.4 out of 10, Exceptional, (73)
The price is AED 2,673
AED 2,775 total
includes taxes & fees
27 Nov - 28 Nov
Bürgenstock Hotels & Resort – Waldhotel & Spa

About the neighborhood

Map
Bürgenstock, Ennetbuergen, 6363

What's nearby

  • Hammetschwand Lift - 4 min drive - 1.9 km
  • KKL Lucerne - 24 min drive - 19.3 km
  • Chapel Bridge - 24 min drive - 19.2 km
  • Lion Monument - 25 min drive - 20.4 km
  • Swiss Transportation Museum - 27 min drive - 21.7 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury family-friendly hotel by the lake
At Bürgenstock Hotel & Alpine Spa, you can look forward to a free breakfast buffet, a golf course, and a poolside bar. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access and ski passes. Indulge in a massage, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Enjoy the 24-hour health club, as well as activities like ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool, with sun loungers
  • Bike rentals, 2 indoor tennis courts, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Supervised childcare (surcharge), luggage storage, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 211 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Cribs/infant beds, coffee/tea makers, and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 12 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 2 indoor pools
  • 2 indoor tennis courts
  • 2 spa tubs
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Ice skating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (107640 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers (weekdays)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night, plus a deposit of CHF 60 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool.

Is Bürgenstock Hotel & Alpine Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 60 per night and a fee of CHF 60 per pet, per night. Service animals are exempt from fees.

How much is parking at Bürgenstock Hotel & Alpine Spa?

Self parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bürgenstock Hotel & Alpine Spa?

Check-out is at noon.

Does Bürgenstock Hotel & Alpine Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CHF 950 per vehicle applies.

Where is Bürgenstock Hotel & Alpine Spa located?

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mi (2 km) of Hammetschwand Lift and Burgenstock and close to winter sports such as cross-country skiing and snow tubing. Stansstad Ferry Terminal is 3.1 mi (4.9 km) away.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 229 reviews" "
Rating 8 - Good. 20 out of 229 reviews" "
Rating 6 - Okay. 8 out of 229 reviews" "
Rating 4 - Poor. 4 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Artur

Stayed 2 nights in Oct 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding quality of service, amenities, and overall experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Eldho, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

4/10 Poor

Joel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay at the property was very disappointing and definitely not worth the exorbitant price being charged. A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude. Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
Stayed 1 night in Sep 2024

10/10 Excellent

Baher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind
Stayed 1 night in Sep 2024

10/10 Excellent

Maziar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

deema

Liked: Cleanliness, property conditions & facilities
Nice but too many tourist visiting the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ying

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great pool & gym but our rooms were very small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Vinko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in May 2024

10/10 Excellent

Qing

Stayed 2 nights in Jun 2024

10/10 Excellent

Tao

Stayed 1 night in Jun 2024

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in May 2024