Central Highlands Visitor Information Centre - 15 min walk
Emerald Golf Club - 18 min walk
Emerald Botanic Gardens - 3 min drive
Getting around
Emerald Station - 3 min drive
Emerald, QLD (EMD) - 11 min drive
Restaurants
McDonald's - 4 min walk
Emerald Maraboon Tavern - 5 min walk
Gloria Jean's Coffees EMERALD - 4 min drive
KFC - 3 min walk
Capricornian Restaurant - 6 min walk
About this property
Emerald Highlands Motel
Property highlights
Emerald Highlands Motel provides amenities like a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
An outdoor pool
Free self parking
Luggage storage and tour/ticket assistance
Room features
All guestrooms at Emerald Highlands Motel feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels and DVD players
Refrigerators, microwaves, and coffee/tea makers
Languages
Chinese (Mandarin), English
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property is also known as
Emerald Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald
Frequently asked questions
Does Emerald Highlands Motel have a pool?
Yes, this property has an outdoor pool.
Is Emerald Highlands Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Emerald Highlands Motel?
Self parking is free at this property.
What time is check-in at Emerald Highlands Motel?
Check-in start time: 2 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.
What time is check-out at Emerald Highlands Motel?
Check-out is at 10 AM.
Where is Emerald Highlands Motel located?
Situated in Emerald, this motel is within a 15-minute walk of Emerald Hospital, Emerald Racecourse, and The Big Easel. Central Highlands Visitor Information Centre and Wally McKenzie House are also within 1 mi (2 km).
Emerald Highlands Motel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad.
Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available.
Not a good feeling, cannot understand the rave reviews.
Ralph
Stayed 1 night in Jun 2023
2/10 Terrible
Craig
Business traveler
2 June 2023
Disliked: Cleanliness, staff & service
They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Craig
Stayed 1 night in May 2023
2/10 Terrible
Deborah
Traveled with group, Traveled with family
22 May 2023
Disliked: Staff & service
Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way
A fairly good place to stay. A few minor things though. A LARGE step between the bathroom and Shower floor and a minor gap between the bathroom floor and the main room floor. Very little space in the bathroom to put necessities (and the shelf was tilted towards the floor). The bed is VERY high. Also no longer do room service (although there are multiple food places nearby). The 2 way switch for the bathroom over the bed was very handy.
Kayla
6/10 Okay
Abbie
Traveled with family
14 January 2023
Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean
Abbie
6/10 Okay
Susannah
9 January 2023
Susannah
10/10 Excellent
Tony
6 January 2023
Liked: Cleanliness, staff & service
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀