Emerald Highlands Motel

3.5 star property
Recharge by the outdoor pool or explore nearby attractions with helpful tour assistance. Enjoy convenient perks like luggage storage.

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Photo gallery for Emerald Highlands Motel

Exterior
Laundry
Outdoor dining
Desk, iron/ironing board, free WiFi, bed sheets
In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

Standard Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
5 Cypress Drive, Emerald, QLD, 4720

What's nearby

  • Emerald Hospital - 2 min walk
  • Emerald Racecourse - 10 min walk
  • Central Highlands Visitor Information Centre - 15 min walk
  • Emerald Golf Club - 18 min walk
  • Emerald Botanic Gardens - 3 min drive

Getting around

  • Emerald Station - 3 min drive
  • Emerald, QLD (EMD) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Emerald Maraboon Tavern - ‬5 min walk
  • ‪Gloria Jean's Coffees EMERALD - ‬4 min drive
  • ‪KFC - ‬3 min walk
  • ‪Capricornian Restaurant - ‬6 min walk

About this property

Emerald Highlands Motel

Property highlights
Emerald Highlands Motel provides amenities like a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance and luggage storage
Room features
All guestrooms at Emerald Highlands Motel feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Emerald Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald

Frequently asked questions

Does Emerald Highlands Motel have a pool?

Yes, this property has an outdoor pool.

Is Emerald Highlands Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emerald Highlands Motel?

Self parking is free at this property.

What time is check-in at Emerald Highlands Motel?

Check-in start time: 2 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Emerald Highlands Motel?

Check-out is at 10 AM.

Where is Emerald Highlands Motel located?

Situated in Emerald, this motel is within a 15-minute walk of Emerald Hospital, Emerald Racecourse, and The Big Easel. Central Highlands Visitor Information Centre and Wally McKenzie House are also within 1 mi (2 km).

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Emerald Highlands Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 150 reviews
Rating 8 - Good. 56 out of 150 reviews
Rating 6 - Okay. 18 out of 150 reviews
Rating 4 - Poor. 5 out of 150 reviews
Rating 2 - Terrible. 6 out of 150 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Happy with the stay, nice room very quiet
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place too stay at.
Stayed 1 night in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It had been updated the bed was comfy
Stayed 1 night in May 2024

10/10 Excellent

Chandrasiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good motel
Stayed 1 night in Aug 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for a overnight stay

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
The premise was dangerous. I’ve stayed there in two other occasions, but this time was awful. Police and ambulances were called. The police came to my door twice. I will never stay there again
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in nice quiet location with excellent surrounding amennities.
Stayed 1 night in Sep 2022

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to a local pub, and some fast food restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that we did not like about the property - we will be back......Kind regards......David.
Stayed 1 night in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Stayed 1 night in Jun 2023

10/10 Excellent

Jye

Liked: Cleanliness, staff & service, property conditions & facilities
Property was extremely clean and had everything required for a quick overnight stay. Shower was strong and hot. Quick walk to shops and tavern.
Stayed 1 night in Aug 2022

6/10 Okay

MARK

Liked: Cleanliness, staff & service
Very average.
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀
Stayed 2 nights in Dec 2022

10/10 Excellent

Steven

Liked: Staff & service
Close proximity to the Emerald hospital
Stayed 3 nights in Oct 2022

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Had loads of music and screaming out the back of the motel. From next door
Stayed 1 night in Oct 2023

8/10 Good

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
Stayed 1 night in Feb 2023

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room 2 needs a good clean, some electrical work should also be carried out of power points.
Stayed 1 night in Mar 2024

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Managers need training with local knowledge
Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2022

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service
They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Stayed 1 night in May 2023

6/10 Okay

Abbie

Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2023