We realize the property manager/owner was in a difficult position due to weather, but this is inexcusable. We never received check-in information (or check-out information). I had contact VRBO (which is not easy). The digital lock wasn't working and he gave us the wrong entry number for the key lock.
Once inside it just got worse. Overall the place was dirty - crusty refrigerator, ants, dirty blankets, etc. There was an open window that we could not access to close, so we had an open window in the main space the whole time. The water had a very strong smell (Sulfur) - very disgusting! It actually ruined my silver jewelry.
We did not proper bedding. The dishes were a mish-mosh and not enough for the number of inhabitants. There was literally one butter knife in the while house and not enough silverware for all of us. We had to wash every dish we used.
A few lights were broken, the ceiling fan was disgusting. It think you get the picture. I recommend finding another option if available!