The location is perfect. The property has an urban garden with hundreds of flower pots. The reception staff (particularly the lady in charge) are very helpful. Laundry is available and reasonable. the room is spacious, but there is a net over the bed, so obviously take your mosquito machine and repellents. Pay extra and you will get a nice balcony.
If you like bird watching then ask for room 26, there is a tree in the garden, outside the balcony and you can sit and watch the birds come to the tree.
The restaurant has good food and a good selection, cheese sandwiches for the non adventurous
There is no room service ,but easy to go to reception or restaurant.
The hotel is on the edge of town, which is a good thing. The main town is full of local hotels with backpackers and commercial eating/drinking venues. The Ella Flower Garden Resort is much quieter and value for money. it is nearer to local sites than the main town.
We will definitely come back next year and stay here