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Hotel Santa Maria de las Aguas Peñol

4.0 star property
Slopeside fun with outdoor pool and restaurant

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Photo gallery for Hotel Santa Maria de las Aguas Peñol

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium Suite, Jetted Tub, Lake View | Terrace/patio
Kayaking
Double Room, Balcony | Balcony
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • On private beach
  • Gym
  • Bar
  • Pool
  • 24/7 front desk
The current price is AED 248
AED 248 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room, 1 Double Bed, Accessible, Garden View

Classic Double Room, 1 Double Bed, Accessible, Garden View | Minibar, in-room safe, free WiFi, wheelchair access

Classic Double Room, 1 Double Bed, Accessible, Garden View

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Minibar, in-room safe, free WiFi, wheelchair access

Double Room, Mountain View

Highlights

Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Lake View

Luxury Suite, 1 Bedroom, Hot Tub, Lake View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Lake View

Highlights

Furnished balcony
Private hot tub
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
  • 120 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Double Futon

View all photos for Double Room, Balcony

Minibar, in-room safe, free WiFi, wheelchair access

Double Room, Balcony

Highlights

Balcony
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Lake View

Family Room, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Family Room, Lake View

Highlights

Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 65 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds and 2 Twin Beds

View all photos for Signature Room, Lake View

Signature Room, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Signature Room, Lake View

Highlights

Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Triple Room, 1 Bedroom, Balcony, Lakeside

Minibar, in-room safe, free WiFi, wheelchair access

Superior Triple Room, 1 Bedroom, Balcony, Lakeside

Highlights

Balcony
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Accessible, Garden View

Family Room, Multiple Beds, Accessible, Garden View | Minibar, in-room safe, free WiFi, wheelchair access

Family Room, Multiple Beds, Accessible, Garden View

Highlights

Furnished patio
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Basic Room, 1 Bedroom, Private Bathroom

Basic Room, 1 Bedroom, Private Bathroom | Minibar, in-room safe, free WiFi, wheelchair access

Basic Room, 1 Bedroom, Private Bathroom

Highlights

Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Futon

View all photos for Premium Suite, Jetted Tub, Lake View

Premium Suite, Jetted Tub, Lake View | Minibar, in-room safe, free WiFi, wheelchair access

Premium Suite, Jetted Tub, Lake View

Highlights

Furnished balcony
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Shower/tub combination
Private bathroom
Jetted bathtub
  • 40 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Trundle Bed and 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, Accessible, Private Bathroom

Basic Double Room, 1 Double Bed, Accessible, Private Bathroom | Minibar, in-room safe, free WiFi, wheelchair access

Basic Double Room, 1 Double Bed, Accessible, Private Bathroom

Highlights

Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Minibar
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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AED 585 total
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About the neighborhood

Map
Kilometro 7 Via Peñol-Guatape, 50Mts Antes del Restaurante el Llanerito, El Peñol, Antioquia, 053857

What's nearby

  • Peñol-Guatapé Reservoir - 6 min drive
  • Parque Comfama - 6 min drive
  • Rock of Guatapé - 6 min drive
  • Old Peñol Replica - 7 min drive
  • Piedra del Marial - 24 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 115 min drive

Restaurants

  • ‪Las Delicias De Pipe - ‬6 min drive
  • ‪La Fogata - ‬9 min drive
  • ‪El Mirador- Restaurant - ‬8 min drive
  • ‪El Bacchanal - ‬9 min drive
  • ‪Alex Parrilla - ‬6 min drive

About this property

Hotel Santa Maria de las Aguas Peñol

Upscale hotel by the lake
At Hotel Santa Maria de las Aguas Peñol, you can look forward to free full breakfast, a swim-up bar, and a poolside bar. With a private beach, sun loungers, and motor boating, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room or the hot tub. Enjoy the 24-hour gym, as well as activities like water skiing, rowing/canoeing, and boat tours. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Bike rentals, an area shuttle, and express check-out
  • Express check-in, motorized watercraft on site, and luggage storage
Room features
All guestrooms at Hotel Santa Maria de las Aguas Peñol include amenities such as free WiFi, safes, and minibars.
Other conveniences in all rooms include:
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM–10 AM
  • 1 restaurant
  • 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/airplane tours
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Hot tub
  • Steam room
  • Water skiing

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Santa Maria las Aguas Peñol El Penol
Hotel Santa Maria las Aguas Peñol
Santa Maria las Aguas Peñol El Penol
Santa Maria las Aguas Peñol
Hotel ta ia las Aguas Peñol
Santa Maria De Las Aguas Penol
Hotel Santa Maria de las Aguas Peñol Hotel
Hotel Santa Maria de las Aguas Peñol El Peñol
Hotel Santa Maria de las Aguas Peñol Hotel El Peñol

Frequently asked questions

Does Hotel Santa Maria de las Aguas Peñol have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel Santa Maria de las Aguas Peñol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Maria de las Aguas Peñol?

Self parking is free at this property.

What time is check-in at Hotel Santa Maria de las Aguas Peñol?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Santa Maria de las Aguas Peñol?

Check-out is at noon.

Where is Hotel Santa Maria de las Aguas Peñol located?

This El Peñol hotel is on the beach, 2.8 mi (4.4 km) from Rock of Guatapé, and within 6 mi (10 km) of Peñol-Guatapé Reservoir and Parque Comfama. Old Peñol Replica and Peñol Cross are also within 6 mi (10 km).

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Hotel Santa Maria de las Aguas Peñol Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 8 out of 38 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable property that is well kept and has good amenities. Staff was always very pleasant. The main downside was distance from el Peñol and Guatape. Overall good value property.
Stayed 1 night in Sep 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place the only problem they dont accept payment by expedia before to get in the hotel i had to pay again when i showed up at counter

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing but did not get the room that we saw and booked gave us a different room and wanted to change us more money
Stayed 1 night in Jan 2023

2/10 Terrible

Eskarlet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive and poor attention
Horrible experience, extra charges, the Hotel was shut off water, room wasn’t same as pictures out of Penol view and uncomfortable, check in team was very slow more than 45 minutes check in, they charge for kids event room hace capacity but do not bring extra blankets and towels
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Terrible experience...
The hotel was disappointing and the staff was a nightmare to deal with. Totally unhelpful, and to anyone planning on booking and paying through Hotels.com or an Expedia partner -- or probably any other website -- be prepared to pay a huge additional cost at the property when you check-in. You will pay here on the website when you book the reservation, and then the hotel will charge you separately for your room, on the basis that Expedia only charged you to make the reservation. They will also do everything in their power to make you pay the 19% tax that is only supposed to be charged to Colombian residents. Oh, and Hotels.com/Expedia won't help. The rooms themselves resemble those in hostels. This is not a special occasion hotel, this is an everywhere-else-is-booked hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked and did a prepaid reservation via Expedia for this property for my husband. I received an email confirmation showing that it was fully paid as well as verifying the funds were withdrawn from my credit line. When my husband, who was not feeling well in the first place arrived he was told that the reservation was canceled… even though we have a fully paid receipt from Expedia from the hotel. He ended up having to pay again just to get in a room to get some sleep. I reached out to Expedia for resolution, and they said they were unable to reach the hotel as the office was closed. I hold both Expedia and the hotel responsible for the situation and once he checks out I will work via my credit card for resolution. I have been in the travel industry for over 30 years, and currently work at an airline and part time at a hotel in the front desk capacity. There is definitely a mistake here and no one wants to be responsible. I have never had such a bad experience with Expedia. I am not at the property, but my husband said the staff was uncaring, on empathetic, and unprofessional.
Stayed 1 night in Sep 2023

8/10 Good

Monica Natalia

Stayed 1 night in May 2024

6/10 Okay

Damian

Disliked: Property conditions & facilities
Falta de mantenimiento la habitacion
Stayed 1 night in Jan 2024

2/10 Terrible

Maissie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Yuliana a

Disliked: Room comfort
En general bien, pero demasiado tramite para el chein y chekout, y nos dijeron que era hasta la 1 y en el hotel nos sacaron a las 12 del dia
Stayed 1 night in Aug 2023

10/10 Excellent

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular todo y la vista lo unico q recomendaria seria las camas un poco mas comodas ya wue son un poco duras
Stayed 4 nights in Jul 2023

10/10 Excellent

Andres

Liked: Staff & service, property conditions & facilities, room comfort
Muy bueno
El hotel es muy lindo, tiene una ubicación espectacular, la piscina es muy bonita, grande, amplia, 2 Jqcuzzis espectaculares, los meseros van hasta la zona de piscinas y te atienden y llevan los pedidos sin ningún problema.
Stayed 1 night in Jul 2023

10/10 Excellent

norby

Liked: Cleanliness, staff & service
Los jardines . Me encantaron la vista que tienes desde diferentes ángulos divinas . 🌺🌺🌺
Stayed 3 nights in Jul 2023

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JULIETH

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mucho por mejorar en lo administrativo.
El check in terrible, es un problema el pago si no realizas el pago con tarjeta propia, ojo con reservar por la página, cuando llegas te hacen otros cobros adicionales además, la habitación que reservas no es la misma que te dan, el check out a las 12 muy temprano, el hotel hermoso, la comida deliciosa, la vista demasiado linda, el personal que atiende amable y educado, muy buena atencion la piscina muy sucia.
Stayed 2 nights in Jun 2023

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para desconectarse y descansar, maravillosa visita, para pasar unos días muy agradables.
Stayed 1 night in Jun 2023

2/10 Terrible

Linda

Disliked: Amenities, property conditions & facilities
Lastimosamente son muy abusivos con los turistas y simpre quieren robar del resto súper tranquilo
Stayed 2 nights in Apr 2023

4/10 Poor

J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nl hay derecho
A pesar que nos comunicamos que no podriamos llegar por la via de Bogota a Guatape cerrada por grave accidente, y que dependia de la hora en que retiraran la tractomula volteada. Sien la reserva del 24 a el 25 hasta medio dia, al llegar sabado 25 en la mañana no habia habitacion todo full, pero si realizaron el cargo a mi tarjeta. Solicito el reintegro de dicho pago
Stayed 1 night in Feb 2023

4/10 Poor

Mauricio

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Nubia

Liked: Property conditions & facilities
El lugar es hermoso, no ceden asi llegues cansado y pidas que te cobren por hora adelnatada la habitacion el desyauno lo misko todos los dias y racionado si llegas tarde tienes que esperar hasta que el encargado se le ocurra abrir y si se va el agua en el poblado el hotel no cuenta con cisterna y te dicen jay que esperar y solucionan el problema con dos jotellas de agua el acesso al hotel es demasiado oscuro de noche y de dificil acesso, no hicieron la limpieza de mi habitacion y no se termino el jugo del buffet y ya no habia mas el cafe lo mismo tenias que pedir a la carta y pagarlo el lugar en si es hermoso se metio una araña gigante ami habitacion no habia quien de mantenimiento la sacara a como pudimos la sacamos el lugar es hermoso pero la atencion no.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima atención al cliente, no recomendado
Pesima experiencia. El hotel realizó un cargo indebido a la tarjeta, a lo que me comuniqué con el administrador y prometió arreglar lo sucedido y nunca mas volvio a contestar mis llamadas, todos los dias envío un correo y nunca me responden. Haré la denuncia ante la SIC, pero recomiendo no tomar este hotel. Hay muy buenas opciones cerca.
Stayed 3 nights in Jul 2021

4/10 Poor

Eduardo

Liked: Cleanliness
Disliked: Room comfort
Parquedero incomodo. Habitación pequeña y poco confortable. Nevera ruidosa. Habitación sin vista agradable. Personal atento. Nada memorable.
Stayed 1 night in Dec 2020

2/10 Terrible

Miguel

Disliked: Staff & service
No info about foreigners documents
I was there and they ask for my girlfriends passport, she didn't have it an we were rejected. They don't publish the documents required in their web page.
Stayed 1 night in Nov 2020

8/10 Good

JOSE FERNANDO

Liked: Cleanliness, staff & service
El acceso al lugar es complicado le falta invertir en contener una mejor carretera al hotel 🏨 me parecían con mucha humedad y lo accesorios de baño deberían de ser gratuitos no los cobraron
Stayed 2 nights in Jan 2020