Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness center, near University of Texas at El Paso

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property amenity
Suite, 1 King Bed | Room amenity
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Gym
The price is AED 406
AED 478 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Don Haskins Center - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Mamacitas Cafe and Cantina
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel near University of Texas at El Paso
Close to Paso del Norte International Bridge, Hotel Indigo El Paso Downtown, an IHG Hotel provides a terrace, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a vending machine
  • Concierge services, a 24-hour front desk, and a porter/bellhop
  • 1 meeting room, an elevator, and a banquet hall
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 0-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Fence around the pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Indigo El Paso Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown, an IHG Hotel?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Hotel Indigo El Paso Downtown, an IHG Hotel located?

Located in Downtown El Paso, this hotel is within 1 mi (2 km) of Sensorium, Paso del Norte International Bridge, and University of Texas at El Paso. Plaza Theater and El Paso Symphony Orchestra are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 611 out of 1003 reviews" "
Rating 8 - Good. 180 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, comfortable beds
Stayed 1 night in Jan 2025

10/10 Excellent

Galen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing , staff and location. Only thing that I didn’t like is I was forced to valet my car for 40 $
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very professional great bar overall excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Cute decor!
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jan 2025

4/10 Poor

Monique

Traveled with family
Disliked: Property conditions & facilities
The hot water, heating in the room and television didn’t work properly.
Stayed 2 nights in Jan 2025

10/10 Excellent

jesus

Stayed 1 night in Jan 2025

10/10 Excellent

adelina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything especially the heated pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Isaac

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Obed

Stayed 1 night in Dec 2024

6/10 Okay

Maria ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Liked: Amenities
All great
Stayed 2 nights in Dec 2024

10/10 Excellent

Ezra

Liked: Property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Great location. Their cafe food was very good. Nice clean rooms. We didn't have hot water and had to call twice. Someone did come up and I did have hot water, but then my partner lost the hot water in the middle of his shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Dec 2024

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
If you want to be treated like royalty stay here. The concierge, Dave H, made our reception very special. After arriving late, we had dinner at Mamacita’s and were pleasantly surprised with the quality of the dinner. Would give 5 stars but hot water was lukewarm in bath. Maintenance tried to figure it out at 10:30 pm and we were offered another room but we were ready to crash and going to hit the road early. William at the front desk tried to accommodate us but the plumbing is out of his control. We will always stay here when passing through El Paso.
Stayed 1 night in Dec 2024

8/10 Good

Mario, any city

Staff was great valet is mandatory
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024