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Hotel El Paso

2.5 star property
Begin your day with a warm breakfast buffet then tackle work or play from this hotel’s central location.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Paso

Reception
Exterior
Pillowtop beds, desk, iron/ironing board, free WiFi
Free daily buffet breakfast
Free daily buffet breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn by Wyndham El Paso West

Pool
Breakfast included
Pet friendly
Parking included
6.8 out of 10, (1581)
The price is AED 197
AED 231 total
includes taxes & fees
12 Jan - 13 Jan
La Quinta Inn by Wyndham El Paso West

About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Greenery - ‬11 min walk

About this property

Hotel El Paso

Hotel in the business district
You can look forward to a free breakfast buffet, a shopping mall on site, and dry cleaning/laundry services at Quality Suites University. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and coffee/tea in the lobby
  • An elevator, smoke-free premises, and a front-desk safe
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • Shopping mall

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • MP3 dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Quality Suites University pet-friendly?

Yes, Quality Suites University allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Suites University?

Self parking is free at this property.

What time is check-in at Quality Suites University?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Suites University?

Check-out is at 11:00 AM.

Where is Quality Suites University located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 218 out of 1000 reviews" "
Rating 8 - Good. 192 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 171 out of 1000 reviews" "
Rating 2 - Terrible. 229 out of 1000 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Nader, Albuquerque

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrich

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024

4/10 Poor

Yolanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert, Temple

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy malo el servio
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

6/10 Okay

Gerardo, Chihuahua

Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charlene

Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

paulo

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Traveled with family and small children, Traveled with family
Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

8/10 Good

Enrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

6/10 Okay

Cecilio

Traveled with family
Liked: Cleanliness
I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
Stayed 2 nights in Aug 2024

4/10 Poor

leann

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024

6/10 Okay

Alfonso

Stayed 1 night in Aug 2024

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Judith

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first attempt of room 208 smelled like feet. The second room 215 was leaking dirty sewer water.
Stayed 3 nights in Aug 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024