Hotel El Paso

2.5 star property
Hotel in El Paso with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel El Paso

Reception
Coffee service
Exterior
Business center
Pillowtop beds, desk, iron/ironing board, free WiFi
Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AED 270
AED 318 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

Similar properties

About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 14 min walk
  • Sunland Park Racetrack and Casino - 3 min drive
  • Western Playland Amusement Park - 3 min drive
  • Don Haskins Center - 8 min drive
  • University of Texas at El Paso - 8 min drive

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 22 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Greenery - ‬11 min walk

About this property

Hotel El Paso

Hotel near University of Texas at El Paso
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a fireplace in the lobby at Hotel El Paso. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, a computer station, and multilingual staff
  • Smoke-free premises, newspapers in the lobby, and a front-desk safe
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Shopping mall

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Is Hotel El Paso pet-friendly?

Yes, Hotel El Paso allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel El Paso?

Self parking is free at this property.

What time is check-in at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Paso?

Check-out is at 11:00 AM.

Where is Hotel El Paso located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 218 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 170 out of 1000 reviews
Rating 2 - Terrible. 229 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Nader, Albuquerque

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

4/10 Poor

Jorge

Traveled with family
Me quede 2 noches y no limpiaron la habitacion, le comente a la encargada y solo me dijo que ya no tenia personal. Asi que no me cambiaron sabanas ni toallas, me quede en 1er piso y la venta a no tenia ningun tipo de cerrojo
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrich

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024

4/10 Poor

Yolanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert, Temple

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy malo el servio
Stayed 1 night in Oct 2024

4/10 Poor

Juaquina

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down hotel
Door was hard to get in to. It was jammed. We could not use the bolt lock. Bathroom was in poor condition was clean but very run down hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

4/10 Poor

nordine

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Hair everywhere in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Gerardo, Chihuahua

Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Charlene

Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

paulo

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Traveled with family and small children, Traveled with family
Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

8/10 Good

Enrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

6/10 Okay

Cecilio

Traveled with family
Liked: Cleanliness
I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
Stayed 2 nights in Aug 2024

4/10 Poor

leann

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024

6/10 Okay

Alfonso

Stayed 1 night in Aug 2024