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"Checkin staff was busy with a video call and just let us wait without any reaction. After a while the annoyed receptionist told us to wait for a colleague to come who was „running around somewhere“. At checkout a different receptionist had no clue wether we had paid via the Expedia portal or not. Otherwise the property was clean and comfortable."

"Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site."

"Beautiful room upstairs in the alcove with sitting area. Temperature perfect Loved the spa facilities, like the pool the sauna the steam baths Dinner was absolutely delicious and breakfasts really good with huge variety We made use of the bar as well, which has a nice variety of drinks "

"It is within walking distance of the town. Staff were friendly and helpful."

"Excellent location for an overnight stop enroute to Denmark and with the bonus of a great view overlooking the Kiel Canal. The staff were some of the friendliest and helpful we have met on our travels. "

"The room was on the next street in apartment block. No elevator and I was on the (top) 3rd floor. No carpets anywhere so very noisy when opening/ closing doors etc. room had a fan which was needed but no air con. No kettle or coffee machine. Clean/ new but too sparse for my liking. I was unable to book the ‘ nicer’ rooms at the actual hotel. A nice hotel overall but staying in apartment wasn’t to my personal liking. Sorry! "

"Ok good Friendly staff when available"

"Everything is perfect "

"Very quiet and relaxing place with a nice view to the Plöner See. We were very impressed with the wellness facilities (swimming, sauna, massage)."