Located close to Edinburgh Castle and George Street, Eliza House has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
A front-desk safe, a 24-hour front desk, and multilingual staff
Smoke-free premises
Languages
English, German, Hindi, Slovenian, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Accessibility
This property does not have elevators
More
Smoke-free property
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh
Frequently asked questions
What time is check-in at Eliza House?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Eliza House?
Check-out is at 11:00 AM.
Where is Eliza House located?
Located in Haymarket, this hotel is within a 15-minute walk of Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 1 mi (2 km). Haymarket Tram Station and Edinburgh Haymarket Station are within a 5-minute walk.
Eliza House Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was clean and cute, staff were nice and never any fuss. Nice quiet location with regular and close by trams, trains and buses to anywhere you need to get to in the city.
Glen
Stayed 2 nights in Oct 2024
8/10 Good
John, London
Traveled with partner
4 August 2024
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable.
They are not kidding about the stairs! There are a lot of them!
Mary A
Stayed 4 nights in Jul 2024
8/10 Good
Andrea
Traveled with group
17 July 2024
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Andrea
Stayed 1 night in Jul 2024
8/10 Good
Miranda
17 July 2024
Liked: Cleanliness, staff & service
Miranda
Stayed 1 night in Jul 2024
6/10 Okay
Nia
Traveled with group, Traveled with family
16 July 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Mid
Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.
Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Verified traveler
Stayed 5 nights in Jun 2024
8/10 Good
Karen, Chilliwack
Traveled with group
17 June 2024
Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Marilyn
Stayed 2 nights in May 2024
8/10 Good
Brad
Traveled with family
4 May 2024
Liked: Cleanliness, staff & service
Great location.
We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Brad
Stayed 2 nights in Apr 2024
8/10 Good
Diana
Traveled with partner
25 March 2024
Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.