Although the family room was isolated from the rest of the rooms, which was great, and the staff were lovely.
However, the door was very hard to open upon arrival, the beds were sagging, the tv was on wall above bench which could only be seen by whomever was in the queen bed. There was a couch next to the queen bed, but if you say there , you couldn’t see tv properly due to the bathroom wall in the way. All curtains were missing hooks and half hanging off. Walls were dirty in bathroom and the shower base drain which just a lid type thing siting on top of an open drain hole, was absolutely disgusting and loose. Very dangerous, a child could easily put their hand/arm down the drain hole. There was no where to put dishes when you had to wash them in the bathroom sink.
I realise it’s only a 3 star hotel, but…