6/10 Okay
Bonnie G., Asheville
14 September 2024
Liked: Cleanliness
Amazing view but…
This property has a stunning view- maybe worth some of the other frustrations. Maybe.
It’s an older home and parts have been carefully cared for or updated but other areas have been sadly neglected.
Also, we found the outlets in both bathrooms didn’t work meaning no way to dry and groom hair in front of a mirror. We called Vacasa, they said they would get back to us, but never did.
A carbon monoxide alarm went off in the middle of one night. We located it and decided it was due to needing new batteries- we hoped. We slept with windows open and got little sleep. Changing batteries routinely seems like something a management company should be doing to prevent guests from having this experience.
There were other minor problems with the property but not big enough to alter our experience.
Sadly we have to say our experiences with Vacasa managing VRBO properties has been not good.
Bonnie G.
Stayed 4 nights in Sep 2024