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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Beachside fun near Eastbourne Heritage Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Citrus Hotel Eastbourne

View from property
Desk, free WiFi, bed sheets
Garden
Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets
On the beach

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
The price is AED 173
AED 208 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Accessible, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Daily housekeeping
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 3 Twin Beds

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Exterior

The Burlington Hotel

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Free WiFi
Restaurant
Breakfast available
7.8 out of 10, Good, (1013)
The price is AED 158
AED 189 total
includes taxes & fees
19 Jan - 20 January 2025
The Burlington Hotel

About the neighborhood

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Congress Theatre - 3 min walk
  • Devonshire Park Theatre - 4 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Bandstand - 6 min walk
  • Eastbourne Pier - 11 min walk

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Best Western Plus Citrus Hotel Eastbourne provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Luggage storage, an elevator, and a 24-hour front desk
  • Multilingual staff, meeting rooms, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Offsite parking within 328 ft (GBP 2 per day)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 6.95 for adults and GBP 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.95 for adults and GBP 5 for children
  • Self parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is Best Western Plus Citrus Hotel Eastbourne pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Citrus Hotel Eastbourne?

Self parking is available for GBP 2 per day.

What time is check-in at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Best Western Plus Citrus Hotel Eastbourne?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Best Western Plus Citrus Hotel Eastbourne located?

Located in Eastbourne, this beachfront hotel is in the city center, just steps from Eastbourne Heritage Centre and Congress Theatre. Towner Art Gallery and Devonshire Park Theatre are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 507 reviews" "
Rating 8 - Good. 205 out of 507 reviews" "
Rating 6 - Okay. 102 out of 507 reviews" "
Rating 4 - Poor. 37 out of 507 reviews" "
Rating 2 - Terrible. 26 out of 507 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on duty are always welcoming. The area around the hotel is scenic. The rooms were clean. Stayed here many times and have never been disappointed.
Stayed 1 night in Nov 2024

4/10 Poor

Ian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very local to concert hall we were attending. i know its a very budget price & am taking this into account. Unfortunately the toilet smelt, the lift had broken & we on the top floor with a lot of stairs to go up. Rock hard, round pillows !!!! Had to ask for extra milk as only 4 small tubs in the room. you get what you pay for
Stayed 1 night in Nov 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent for me as a solo traveller.Easy to locate. The staff were very helpful, the room I stayed in was clean and well decorated. I liked the wet room bathroom and the facilities in it were easy to use. The only problem I could see was the shortage of towell rails. There was only one towell rail but the bedroom was large and could accommodate 3 people. As the wet room is also large perhaps 2 more towell rails could be attached to the wall opposite the shower seat for when 2 people stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was great on a budget. Communal areas not very clean
Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Stayed 5 nights in Oct 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
We recently stayed at the Citrus Hotel in Eastbourne and were pleasantly surprised by the experience. Our room was spacious, featuring a lovely sea view that added a touch of tranquility to the stay. The large bay window, complete with comfortable armchairs, was perfect for relaxing while enjoying the view. The room itself was well-appointed with a big mirror, a cozy coffee table, and nice bedside tables. There was a desk to work at, which came in handy, along with a good-sized TV for downtime. We appreciated the power outlets with USB connections, making it easy to charge our devices. The hotel provided thoughtful amenities like extra pillows and hot beverages in the room. A fan was also available, which helped maintain a comfortable temperature. The clean towels added to the overall sense of care taken by the staff. The hotel’s 24-hour front desk made check-in and any inquiries convenient. We also loved the communal lounge, which had both a foosball and pool table, perfect for some light entertainment. Snacks and drinks were readily available at the front desk, which was a nice touch. Breakfast far exceeded expectations, going beyond the advertised continental offering. It was a quiet, peaceful stay, with plenty of comfort and thoughtful details that made the experience memorable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Amenities
I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.
Stayed 1 night in Oct 2024

4/10 Poor

Julia, FRESNO

Stayed 1 night in Sep 2024

6/10 Okay

Claire

Traveled with partner
Liked: Cleanliness, staff & service
Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.
Stayed 2 nights in Oct 2024

6/10 Okay

Jill

Stayed 1 night in Sep 2024

8/10 Good

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location great price
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Disliked: Property conditions & facilities
A budget hotel really. You get what you pay for. Lift wasnt working. I had booked a sea view and was at the back of the hotel. The decor was a bit drab but for £105 for 2 nights, cant really complain. Although a vending machine in the reception area for food and drink was unusual.
Stayed 2 nights in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Margaret

Traveled with partner
Disliked: Staff & service, amenities
Very poor decoration lift not working no service in room no change of towels
Stayed 2 nights in Sep 2024

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.
Stayed 1 night in Sep 2024

8/10 Good

Bogdan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Good

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
When we got into our room the electrician was just finishing his work but he had to be called back to tighten up a loose and gaping switch cover.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

pamela

Traveled with family
Liked: Staff & service
Disliked: Amenities
First of all the important things- the staff went over and above at every turn and I would say faultless, the location couldn’t be better, you are literally on the sea front in the most beautiful part of Eastbourne, and the beds were very comfortable and bedding was spotless. However if you are looking for a beautifully decorated and lovely hotel, the Citrus is not for you. The rooms are nothing like they are on the website. I have never stayed in a backpackers hostel but if I did, I imagine it would look like this. Our room had cracked walls and peeling paint everywhere, the lift was like a death trap and even the staff said don’t use it. Breakfast was ok for a continental. Having said all that, for what I paid and for the superb location, I probably would stay here again but I would ask for one of the rooms which has been redecorated since it was housing those who shall remain nameless.
Stayed 5 nights in Aug 2024