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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Experience the warm hospitality that sets this hotel apart from others. Relax at the coffee shop or explore nearby attractions with expert tour guidance.

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Photo gallery for Best Western Plus Citrus Hotel Eastbourne

View from property
Garden
Standard Room, 1 King Bed, Non Smoking, Sea View | Desk, free WiFi, bed sheets
On the beach
Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
The current price is AED 191
AED 229 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Room, Accessible, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Accessible, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

The Burlington Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, 1,092 reviews
The price is AED 173
AED 208 total
includes taxes & fees
23 Feb - 24 Feb
The Burlington Hotel

About the neighborhood

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Congress Theatre - 3 min walk
  • Devonshire Park Theatre - 4 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Bandstand - 6 min walk
  • Eastbourne Pier - 11 min walk

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Best Western Plus Citrus Hotel Eastbourne provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Smoke-free premises, luggage storage, and meeting rooms
  • A 24-hour front desk, a banquet hall, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 2 per day)
  • Offsite parking within 328 ft (GBP 2 per day)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 6.95 for adults and GBP 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.95 for adults and GBP 5 for children
  • Self parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is Best Western Plus Citrus Hotel Eastbourne pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Citrus Hotel Eastbourne?

Self parking is available for GBP 2 per day.

What time is check-in at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Best Western Plus Citrus Hotel Eastbourne?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Best Western Plus Citrus Hotel Eastbourne located?

Located in Eastbourne, this beachfront hotel is in the city center, just steps from Eastbourne Heritage Centre and Congress Theatre. Towner Art Gallery and Devonshire Park Theatre are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

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Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 523 reviews
Rating 8 - Good. 210 out of 523 reviews
Rating 6 - Okay. 106 out of 523 reviews
Rating 4 - Poor. 38 out of 523 reviews
Rating 2 - Terrible. 29 out of 523 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth world at best
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on duty are always welcoming. The area around the hotel is scenic. The rooms were clean. Stayed here many times and have never been disappointed.
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location great price
Stayed 1 night in Sep 2024

2/10 Terrible

Colin

Disliked: Cleanliness, amenities, property conditions & facilities
The first room hadnt been cleaned and the toilet was disgusting. The second was almost as bad. Made Fawltey Towers look like the Savoy
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service by Andrew who managed to find me a really nice room with beautiful sea view! I look forward to staying here again!
Stayed 1 night in Sep 2024

8/10 Good

JOHN

Liked: Amenities
Was nice and close to the sea
Stayed 1 night in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very clear in booking check in and outs
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming on arrival and made checking in very smooth, the room was very spacious and clean, bed was very comfortable and all linen very clean and fresh smelling, good selection of choices for breakfast, would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Lovely Hotels with Great staff and very Friendly, Nice Bed. Nice shower 🚿 and Great TV 📺, THE Breakfast was Fairly Reasonable, and it was Continental, It was Very close to 🌊 Front...was Great to walk 🚶‍♀️ I'd definitely go back again !!!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Ati

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasting money!
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Amenities
I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful. The property was clean and well lit. Will definitely be back Good value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness
Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, spacious room, very friendly staff, good value for money
Stayed 1 night in May 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was great on a budget. Communal areas not very clean
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Citrus hotel
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
Stayed 3 nights in Oct 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service
The Hotel was a good price compared to others in the area and it was cleaan and convenient.
Stayed 1 night in Apr 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff and bed was comfy. Excellent position by the sea and near lovely Little Italy area. Downsides: sheets needed a higher temp wash or to be replaced (stains) and bathroom bin was full from the last guests. Lift broke too, but stairs were fine for us. For the price, we had a comfortable stay.
Stayed 1 night in Sep 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel,staff very helpful,gorgeous double room,plenty of room really comfortable bed
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Liked: Staff & service, amenities
On the floor where we stayed is not suitable for wheelchair users but staff are very kind and always happy to help.
Stayed 2 nights in Sep 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
This hotel is in a great location for the beach and the Towner gallery (1 min walk!) The staff were so friendly and helpful. We found it a really cost effective option for a quick and easy one night stay in Eastbourne.
Stayed 1 night in May 2024