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"Excellent service and huge room "

"Fantastic location, excellent food and very accommodating when I needed to leave my car parked in their parking - no extra charge"

"Clean and tidy room, efficient service."

"Lovely lady checked us in. We had an event to go to so arrived early just to park but our room was ready so we were able to check in. Received a complimentary upgrade. Stayed in Room 931 and it was fabulous! Exceeded our expectations! Room was well appointed, spacious and had the regal luxury look. Loved the robes, slippers and complimentary waters and snacks. It was spacious and the bed & pillows were extremely comfortable. Would definitely stay again! Our only feedback was we were charged credit card fees of $5.28 when we checked in yet we don’t have credit cards. We weren’t advised of the charges at the time and didn’t realise until we got all the way home and received the invoice via email. If there were going to be charges to use a Visa Debit Card, we should have been advised and given the opportunity to use the savings option on our card. Any fees should be clearly communicated. Other than this, the stsy was fabulous!"

"Super friendly efficient welcome staff at reception "

"Stayed for business so only briefly overnight for two nights. Staff were excellent and the room was perfectly adequate. The rooms are a bit tired but clean, functional and comfortable bed. "

"Great views from the 62nd floor. "

"Staying at The Star Grand Brisbane made our first visit to Brisbane all the more enjoyable. The customer service was phenomenal and the hotel property conditions were impeccable. We also enjoyed the casino, with its friendly and professional dealers. We look forward to returning to the hotel so we can also enjoy the soon to open pool."

"I have stayed here on a regular basis and yes it's a bit run down and needs some maintenance work but overall the staff are lovely and the beds are comfortable. Will continue staying here. "