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Mercure Hotel Düsseldorf Neuss

4.0 star property
Escape to a peaceful retreat where you can unwind in style. Indulge in upscale amenities and explore nearby attractions.

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

Property amenity
Lobby sitting area
Bar (on property)
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pet friendly
The current price is AED 207
AED 221 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hydromassage showerhead
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hydromassage showerhead
Bathrobes
Hair dryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Düsseldorf-Neuss by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, (997)
The price is AED 211
AED 226 total
includes taxes & fees
1 Mar - 2 Mar
Crowne Plaza Düsseldorf-Neuss by IHG

About the neighborhood

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469

What's nearby

  • Marina Düsseldorf - 9 min drive
  • Medienhafen - 10 min drive
  • Rhine Promenade - 10 min drive
  • Konigsallee - 11 min drive
  • Mitsubishi Electric Hall - 11 min drive

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Evita auf der Hummelbachaue - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Meine Eisliebe - ‬3 min drive
  • ‪Pizzeria da Pasquale - ‬4 min drive
  • ‪Plokami - ‬7 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Upscale hotel near a train station
Take advantage of a terrace, shopping on site, and a garden at Mercure Hotel Düsseldorf Neuss. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, a vending machine, and a 24-hour front desk
  • An elevator, luggage storage, and 6 meeting rooms
  • Guest reviews say great things about the first-rate property condition
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Free offsite parking within 328 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (3789 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is Mercure Hotel Düsseldorf Neuss pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of EUR 10 per night and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Neuss?

Self parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Neuss?

Check-out is at noon.

Where is Mercure Hotel Düsseldorf Neuss located?

Situated in Neuss, this hotel is 1.5 mi (2.4 km) from Rhine and within 6 mi (10 km) of Port of Neuss and Schloss Hülchrath. Museum Insel Hombroich and St. Martin's Hospital Dusseldorf are also within 6 mi (10 km). Norf S-Bahn is 10 minutes by foot.

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Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 490 reviews
Rating 8 - Good. 228 out of 490 reviews
Rating 6 - Okay. 94 out of 490 reviews
Rating 4 - Poor. 32 out of 490 reviews
Rating 2 - Terrible. 14 out of 490 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024

8/10 Good

Andréa

Liked: Cleanliness, property conditions & facilities
Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good !!!!
It was good !!!!
Stayed 4 nights in Jun 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024

10/10 Excellent

Klaas

Liked: Cleanliness, staff & service, property conditions & facilities
Price quallity combination
Stayed 1 night in Jan 2024

6/10 Okay

Ruben

Liked: Staff & service
Habe schon bessere 4 Sterne Häuser von Mercure gesehen. Badezimmer Boden hatte irgendein Belag nach dem Putzen. Vom Vorgänger war noch Duschzeug im Bad. Sehr laut wegen den Türen beim Schließen und sehr hellhörige Räume/Wände!
Stayed 1 night in Dec 2024

8/10 Good

cor

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Schon okay, bis auf fehlenden Internet-Zugang
Das Hotel ist in Ordnung und entspricht dem Preis. Leider gibt es in der dritten Etage kein WLAN, was bei einer Dienstreise ziemlich schlecht ist.
Stayed 1 night in Oct 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Halime

Stayed 5 nights in Jul 2024

10/10 Excellent

Yüksel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jonas

Liked: Staff & service, amenities
Stayed 4 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Massimo

Stayed 11 nights in Jul 2024

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren positiv überrascht und würden wieder dort übernachten.
Stayed 1 night in Jul 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes und ruhiges Zimmer. Das Frühstück ist ein bisschen eintönig aber lecker.
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

Stayed 17 nights in Jun 2024

4/10 Poor

Steven

Stayed 5 nights in Jun 2024

6/10 Okay

Peder

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slitet hotell utan A/C på rummen. Prisvärt dock.
Stayed 1 night in Mar 2024

10/10 Excellent

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles toll.
Stayed 1 night in Jun 2024

2/10 Terrible

JL

Liked: Staff & service
Stayed 2 nights in May 2024