Hotel Ashley's Garden

4.0 star property
Victorian Düsseldorf hotel in Stadtbezirke 01 with a marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ashley's Garden

Exterior
Fireplace
Front of property
Coffee service
Classic Double Room | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pet friendly
  • Breakfast available
  • Housekeeping

Room options

Basic Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hair dryer
Bathrobes
Deep soaking bathtub
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Hair dryer
Bathrobes
Deep soaking bathtub
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Karl-Kleppe-Straße 20, Düsseldorf, 40474

What's nearby

  • Congress Centre Duesseldorf - 16 min walk
  • Messe Düsseldorf - 16 min walk
  • Merkur Spiel-Arena - 4 min drive
  • Rhine Promenade - 5 min drive
  • Konigsallee - 6 min drive

Getting around

  • Reeser Platz U-Bahn - 4 min walk
  • Hubert-Hermes-Straße Düsseldorf Station - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • ‪Jet Grill - ‬4 min drive
  • ‪The ASH - ‬15 min walk
  • ‪Hilton Executive Lounge - ‬18 min walk
  • ‪Hotel Restaurant Schnellenburg am Rhein - ‬12 min walk
  • ‪Casita Mexicana Golzheim - ‬11 min walk

About this property

Hotel Ashley's Garden

Upscale hotel near Congress Centre Duesseldorf
Located close to Aquazoo-Löbbecke-Museum and Messe Düsseldorf, Hotel Ashley's Garden provides a marina, a terrace, and shopping on site. The on-site local and international cuisine restaurant, Ashley's Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and tour/ticket assistance
  • A banquet hall, a front-desk safe, and wedding services
Room features
All guestrooms are individually furnished, and include comforts such as bathrobes, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 42-inch LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Polish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ashley's Restaurant

Things to do

  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 99 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 65.0 per night
Cribs (infant beds) are available for EUR 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Early check-in fee: EUR 25 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Ashley's Garden Duesseldorf
Hotel Ashley's Garden
Hotel Ashley's Garden Duesseldorf
Hotel Ashley's Garden Hotel
Hotel Ashley's Garden Düsseldorf
Hotel Ashley's Garden Hotel Düsseldorf

Frequently asked questions

Is Hotel Ashley's Garden pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 99 lbs per pet.

How much is parking at Hotel Ashley's Garden?

Self parking is free at this property.

What time is check-in at Hotel Ashley's Garden?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of EUR 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Ashley's Garden?

Check-out is at 11 AM.

Where is Hotel Ashley's Garden located?

Located in Stadtbezirke 01, this hotel is within 1 mi (2 km) of Aquazoo-Löbbecke-Museum, Congress Centre Duesseldorf, and Messe Düsseldorf. Rhine Promenade and K20 K21 Art Collection are also within 3 mi (5 km). Reeser Platz U-Bahn is only a 4-minute walk and Nordpark-AquaZoo U-Bahn is 6 minutes.

Hotel Ashley's Garden Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area, would definitely recommend
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit here
Excellent little boutique hotel highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Quaint Hotel - Service has room for improvement!
It's a quaint hotel with individually designed rooms in a cute neighborhood only steps from the Rhein. I was past of a large group of friends that booked the majority of rooms for one night. While my room was nice, clean and perfectly comfortable, one friend had a room in the annex building and it had not been cleaned thoroughly at all - layer of dust in various places, fingerprints on water glass and faucet. Also, the cleaning crew knocked on her door at 7:30 AM on a Sunday. Not acceptable, in our book. Also, while I understand the challenges of hosting a larger group of friends that may have had some additional demands, the staff was visibly annoyed by it and extremely unfriendly. Considering the business we brought to them in one swoop, I would have expected a more service-oriented attitude from the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful walking distance to messer show grounds
Stayed 2 nights in Aug 2023

6/10 Okay

Mike, UK

Liked: Property conditions & facilities, room comfort
Disappointing
I'm not going to be prickly about this and give the hotel "0", but when you've been travelling all day and turn up to a hotel at 19.45 (so not too late), get greeted by a guy in his socks who hands you a key to your room, which then turns out not to have been cleaned, you aren't in the best of moods. Due to the faff of having to do this, I forgot to ask for the wifi code for the hotel. I went back to the reception 3 times over the next 2 hours, I rang then bell, I even emailed the hotel - nothing. So the emails I had to urgently download pre my meeting the next day, I simply couldn't. Having taken a breath, the hotel was clean, the shower was good, the restaurant looked nice, although I didn't eat at it, because it was closed the evening I arrived. It is in a pleasant area to the north of the city a short walk to the U-bahn into the city centre. I have therefore tried to be balanced. Many will have a wonderful stay at this hotel, but I won't be returning.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and nice
Excellent location if you are attending a conference. The hotel itself was wonderful contrast to chain hotels and the staff was really pleasant. Good work!
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Würden wieder kommen
Stayed 1 night in Sep 2024

8/10 Good

Andread

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht alles sehr in Ordnung!
Stayed 1 night in Jul 2024

8/10 Good

Jasmin

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Serdar

Stayed 4 nights in Oct 2023

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2023

10/10 Excellent

niklas

Stayed 1 night in Mar 2022

10/10 Excellent

Prima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Tonny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Sonny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Gut...
Ruhiges Hotel in einer Wohngegend. Gutes Preis-/Leistung Verhältnis.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura veramente carina in una zona tranquillissima a pochi chilometri da centro città. Il ristorante adiacente è ottimo. A+++
Stayed 1 night in Jul 2019

10/10 Excellent

Ole Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019