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"Breakfast buffet was always empty, everything run out and they wouldn't refill, things like bacon-bread-eggs-fruit. Even when you asked if they will refill staff will rudly reply that it has run out. We stayed for 1 week and our room floor was never cleaned, our beds were never made and we had to ask presidently for clean towels, which we got once. Even bed linen were too small and did not fit the beds, so you ended up sleeping on a bare mattress by the morning.No kettle in the room for your morning tea. No frigde in the room. Avoid this place."

"Full package luxury and fun!"

"Another excellent stay at Strimon Garden Medical Spa Hotel. Thanks everyone and see you soon!"

"After renovation, the hotel looks amazing great! Everything is new and shining, parking place is nice and camera LPR seems to work properly :), breakfast was unlively good - (too) many options, everything fresh and tasty"

"We have stayed here many times in the past 8 years and this was the worst stay. The inside pool was under construction, the one outside pool was also under construction. Terrible roof over the other outside pool. The fridge in our room was filthy and unusable. The balcony/terrace outside our room was also filthy-bird feathers and bird poo everywhere. When we laid our towels outside, came back to them and they had lots of bird poo on them. Food was ok, our waitress Kate, was lovely. Reception staff at check in was very rude as was the manger. Very disappointed for the amount of money we paid, we expected much better."

"6"

"Breakfast was vety good. Great coffee. Staff was professional and friendly. "

"It wasn't my first time in Kyustendil, but the first time in this hotel. The staff members were much more than helpful and kind. If I'll arrive to Kyustendil again - I'll definitely stay there again. "

"Lovely hotel in a leafy suburb with 4 great restaurants within a short walking distance. Easy to get into downtown Sofia by car, bus or taxi"