10/10 Excellent
Cewmstgmail
3 February 2025
Liked: Cleanliness, staff & service
When I arrived the staff were were really understanding.. lovely.. helpful,, asked if we were ok,, a lady she gave us a little booklet we could use with vouchers.. other guests were lovely really welcoming,, felt like there was a proper community here,, the room had a radio playing as we walked it.. that was So welcoming,, we found a rubber 🦆 in the bathroom,, there was a beautiful welcome note written to us on the note pad and the foods amazing!!
The heating was on in the room when we entered.. which was quite a lot.. a warm place already that doesn't need to be on,, ⛅ quite low in the ams as well,, which made it uncomfortable,, cleaners did see to the rooms before check out time,, which felt like an alarm clock,, no plugs near the bed,, the bar was open until 3am on Saturday and 00.00 on a Sunday,, our club the other side of Essex isn't open them times that late next to us.. twice someone moved right next door to us,, wasn't any privacy,, the tap didn't run that much,, water come out scolding for the bath,, had to fill it with cold first,, took forever
Cewmstgmail
Stayed 1 night in Feb 2025