The host called 2 hours before check-in and told us she had double-booked the rental and we could no longer stay there. She was hardly apologetic, blamed VRBO and claimed she didn't know how it happened.
She then offered us a different property, but said we would need to check out after the first night and stay at the original property the second night. Pretty inconvenient for a family with a young child. Every hotel around was booked. She wouldn't stop saying the new property was "bigger and better" like we were lucky and she was helping us out, instead of actually creating a lot of stress and ruining our vacation.
After checking into the second property because we literally had no other choice, we noticed there was a musty smell throughout the house, definitely mold somewhere. The floors in every room were sticky. Shortly after getting there we heard shots outside and realized there was a young child next door SHOOTING OFF A BB GUN at the house. His parents were around too, and as we went in and out of the house during our stay one would be sitting on the porch in their pajamas, disheveled, talking loudly on speakerphone, giving us creepy stares like they had no idea it was a VRBO rental. At 10pm the first night we heard loud cracking sounds from the back of the house, only to find more feral children throwing huge slabs of concrete at things on the ground, sometimes hitting the back of the house, waking up my sleeping child.
Absolutely unacceptable. Don't book here.