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The Westin Dubai Mina Seyahi Beach Resort & Marina

5.0 star property
Luxury hotel on the beach, with 6 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Dubai Mina Seyahi Beach Resort & Marina

Property amenity
Lobby lounge
Exterior
Exterior
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
The price is AED 1,250
AED 1,551 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Sea View, 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Sea View, 2 Queens

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View, 1 King

Exterior

Deluxe Sea View, 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Skyline View, 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Skyline View, 2 Queens

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin Club Skyline View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Premium bedding, pillowtop beds, minibar, in-room safe

Westin Club Skyline View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Westin Club Skyline View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Premium bedding, pillowtop beds, minibar, in-room safe

Westin Club Skyline View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Skyline View, 1 King

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Skyline View, 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 2 Bedrooms, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 7
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Sea View

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 2 Bedrooms, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 7
  • 2 Double Beds

View all photos for Luxury Suite, 1 King, Sea View, Breakfast, Dubai Airport Transfers, Club Lounge access, Happy Hour

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Suite, 1 King, Sea View, Breakfast, Dubai Airport Transfers, Club Lounge access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 158 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Penthouse,1 King, 2 Queens Balcony, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Penthouse,1 King, 2 Queens Balcony, Dubai Airport Transfers, Club Lounge Access, Happy Hour | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse,1 King, 2 Queens Balcony, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 212 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Suite, 1 king Bed, Sea View, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Grand Suite, 1 king Bed, Sea View, Dubai Airport Transfers, Club Lounge Access, Happy Hour | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 king Bed, Sea View, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
  • 158 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Suite Sea View, 1 King with Balcony, Sofa Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite Sea View, 1 King with Balcony, Sofa Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Westin Club Sea View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Premium bedding, pillowtop beds, minibar, in-room safe

Westin Club Sea View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Westin Club Sea View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Exterior

Westin Club Sea View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family 2 Bedroom Suite, Sea View, Balcony, 1 King, 2 Queens Sofa bed, Breakfast, Club Lounge access

Family 2 Bedroom Suite, Sea View, Balcony, 1 King, 2 Queens Sofa bed, Breakfast, Club Lounge access | Lounge

Family 2 Bedroom Suite, Sea View, Balcony, 1 King, 2 Queens Sofa bed, Breakfast, Club Lounge access

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 122.0 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Westin Club Suite Sea View, 1 King bed, Balcony, Happy Hour, Club Lounge access

Premium bedding, pillowtop beds, minibar, in-room safe

Westin Club Suite Sea View, 1 King bed, Balcony, Happy Hour, Club Lounge access

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Le Méridien Mina Seyahi Beach Resort & Waterpark

On private beach
Pool
Hot Tub
All inclusive
9.0 out of 10, Wonderful, (1000)
The price is AED 1,050
AED 1,306 total
includes taxes & fees
22 Dec - 23 Dec
Le Méridien Mina Seyahi Beach Resort & Waterpark

About the neighborhood

Map
Dubai Marina, Po Box 213084, Dubai

What's nearby

  • The Walk - 19 min walk
  • Dubai Marina Mall - 3 min drive
  • Skydive Dubai - 3 min drive
  • Marina Beach - 4 min drive
  • Emirates Golf Club - 6 min drive

Getting around

  • Mina Seyahi Tram Stop - 3 min walk
  • Al Maktoum Intl. Airport (DWC) - 32 min drive

Restaurants

  • ‪Attiko - ‬4 min walk
  • ‪Latitude 25 - ‬4 min walk
  • ‪Arabica - ‬3 min walk
  • ‪One&Only Royal Mirage - ‬8 min walk
  • ‪Bussola - ‬5 min walk

About this property

The Westin Dubai Mina Seyahi Beach Resort & Marina

Luxury eco-certified hotel near The Walk
Near Marina Beach, The Westin Dubai Mina Seyahi Beach Resort & Marina provides free water park access, 3 swim-up bars, and 3 poolside bars. With a private beach, beach cabanas, and a beach bar, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a body treatment, or a body scrub at the onsite spa. Enjoy the 24-hour gym, as well as activities like motor boating and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide, and 3 swim-up bars
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a free beach club on site
  • An electric car charging station, an elevator, and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All 294 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 47-inch LED TVs with premium channels
  • Wardrobes/closets, recycling, and free infant beds

All inclusive details

All-inclusive room rates at The Westin Dubai Mina Seyahi Beach Resort & Marina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 135 for adults and AED 65 for children
  • 3 swim-up bars, 3 poolside bars and 1 beach bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boating
  • Children's pool
  • Free beach club
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Motor boating
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15705 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 20
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 20
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Height-adjustable showerhead
  • High pile carpet in room
  • Lever door handles
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 20
  • Raised toilet seat
  • Raised toilet seat height (inches): 20
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 20

More

  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels

Entertainment

  • 47-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or government-issued ID card upon check-in. These are the only forms of identification that are accepted at this property.
This property offers airport shuttle pickup and drop-off service to and from Dubai airports only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1950
  • New Year's Eve (31 December) Gala Dinner per child: AED 825 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 for adults and AED 65 for children
  • Fee for in-room wired internet: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Mina Seyahi Resort
Mina Seyahi Westin
Westin Dubai Beach
Westin Dubai Beach Resort
Westin Mina Seyahi Beach Resort
Westin Dubai Mina Seyahi Beach Resort
Westin Mina
Westin Mina Seyahi
Westin Mina Seyahi Resort
Westin Seyahi
Dubai Westin
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Westin Dubai Mina Seyahi Beach Resort And Marina
Westin Dubai Mina Seyahi Beach
Westin Mina Seyahi Beach
The Westin Dubai Mina Seyahi Beach Resort Marina
The Westin Dubai Mina Seyahi Beach Resort Marina
The Westin Dubai Mina Seyahi Beach Resort & Marina Hotel
The Westin Dubai Mina Seyahi Beach Resort & Marina Dubai
The Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai

Frequently asked questions

Does The Westin Dubai Mina Seyahi Beach Resort & Marina have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Dubai Mina Seyahi Beach Resort & Marina?

As of 21 December 2024, prices found for a 1-night stay for 2 adults at The Westin Dubai Mina Seyahi Beach Resort & Marina on 23 December 2024 start from $416.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Dubai Mina Seyahi Beach Resort & Marina pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Check-out is at noon.

Are there all-inclusive benefits at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Some rate plans available at this property are all-inclusive.

Where is The Westin Dubai Mina Seyahi Beach Resort & Marina located?

Located in Dubai Marina, this beachfront hotel is in the city center and within 1 mi (2 km) of American University of Dubai (AUD), Marina Beach, and The Walk. Dubai Marina Mall is 1.6 mi (2.7 km) away. Mina Seyahi Tram Stop is only a 3-minute walk and Dubai Media City Tram Stop is 6 minutes.

The Westin Dubai Mina Seyahi Beach Resort & Marina Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1003 reviews" "
Rating 8 - Good. 196 out of 1003 reviews" "
Rating 6 - Okay. 32 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ayat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for years. It’s an excellent resort, staff are very helpful, rooms large, beds very comfortable, food is excellent, beach and pool lovely. Can’t wait to go back. Thank you
Stayed 5 nights in Dec 2024

4/10 Poor

Muhammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Last year, The Westin Mina Seyahi provided a faultless experience with impeccable service and a family-friendly atmosphere. However, this year’s visit was deeply disappointing, with a noticeable decline in service and standards. Management has shifted focus to a business and influencer clientele, leaving families feeling sidelined. For example, children under 12 are now barred from some restaurants we enjoyed last year, which greatly impacted our experience. Service quality has deteriorated significantly. Staff who previously engaged warmly with children were indifferent this time, and basic service standards were lacking. On several occasions, starters were cleared with the cutlery, but no replacements were provided for the mains, leaving us to request or fetch cutlery ourselves. Staff rarely checked on us to ask if we needed drinks or if everything was satisfactory, unlike last year when they were proactive and attentive. Language barriers further complicated interactions, as the staff’s level of English was noticeably poor. The only positives were the hotel’s location and cleanliness, which remain excellent. However, the drastic decline in service and the shift away from catering to families make it hard for us to consider returning. While we understand the desire to appeal to a new clientele, many families visit to escape the business world, not to feel excluded by it. We hope management reconsiders their direction and works to restore the high standards.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine Ann, washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ihor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Breakfast is a must at this place! Rooms are big and clean. Ask for Hassan the doorman outside. Honest guy and can help you with recommendations.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pashwinder

Stayed 5 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for food and drink, multiple restaurants
Stayed 5 nights in Nov 2024

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I have been coming here for over 12 years and after a 4 year break we were looking forward to come back. The facilities were brilliant as always, the pools, gym and restaurant options. We found the new rooms spacious, the bed was a bit hard, but that's personal. It was lovely to see the same staff we have met over years still there and being promoted (lovely to see Kevin at Kids Club). However, I would say the experience we were so looking forward to was dampened, as more package holidays were being offered and appeared to put the staff on edge. Every time I went to the Westin Gym it was an inquisition by 5 people looking at me who I was, where I was staying and why I didn't have my key, I do understand why but it still made a real resident feel uncomfortable and not welcome, so I would always go to Club Mina, the staff were more welcoming. All the food staff at Mina's and the pool staff again were so on edge at making sure people signed the bill (again understandable but not as intense as previously). Busola and Fish, the food as usual was amazing but hampered with the long conversation about 'are you on a package', 'this is included, this is not included'. It was an experience we were not used to in this resort, it just added a bit of exhaustion and changed our expected experience. Would we go back to the new atmosphere? Not sure.
Stayed 6 nights in Oct 2024

10/10 Excellent

steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Staff we’re exceptional… nothing was too much trouble. Only slight down marks would be that the waterpark isnt really a waterpark, it’s some slides… kept our five year old entertained but our eight year old did get a bit bored with what was there quite quickly. Also, kids club facilities were good but the requirement to check in on the kids each hour seemed a bit odd.. never had that at other kids clubs and just has the potential to unsettle the kids… other than that we really loved our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 13 nights in Sep 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Carolyn

Updating needed
The rooms are very tired and in need of updating. Carpets stained too. Particularly given the price point of the hotel Balcony way dirty with lots of bird mess
Stayed 5 nights in Jul 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing will be back next year
Stayed 5 nights in Sep 2024

10/10 Excellent

Alan David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Westin is excellent. The design is unusual for Dubai, in that it isn’t a skyscraper. This gives it character. The cleanliness of the hotel is excellent as are the staff who are so helpful, polite and friendly. We had an executive room and the attention to detail given to the room and how it was cleaned and we were looked after was first class. The gentleman who looked after us was called Saw and he was fabulous. In the executive lounge we were served and greeted by Fozia, Thant and Simran. All three of these ladies were so,so friendly and really looked after us and made us feel very welcome. And finally Cedric, who looks after the adult sun bed area. What an asset he is to your company. So helpful, welcoming and caring. An absolute gentleman. He goes out of his way to make sure you want for nothing and treats everyone as a personal friend. It was a joy to see him everyday. Thank you Cedric, Saw, Fozia, Thant, Simran and all the staff at the Westin for all your hard work and attention to detail. We will definitely return again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Ameed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hotel. Beautiful decor. Even better staff. Professional. Polite. Always smiling. Kind and considerate. Im talking about all the staff. From the front door, concierge and the staff in the kitchen. Probably the best hotel I’ve stayed in. Would happily stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Medhat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic break
Brilliant hotel! Amazing food, fantastic service. Would love to return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Fabulous stay
Our 3 night stay was amazing. Room was spotless. The staff at our morning breakfast were so friendly and helpful. We will return!
Stayed 3 nights in Aug 2024

10/10 Excellent

Irfan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Great location.
Stayed 11 nights in Jul 2024

10/10 Excellent

Zahra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

10/10 Excellent

Mike

Stayed 7 nights in Mar 2024

10/10 Excellent

Iman

Stayed 1 night in Jul 2024

10/10 Excellent

Kamran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. However, they really need to have transportation options like a shuttle service from the airport and nearby attractions. Almost all other hotels have shuttles.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Amazing hotel
We extended our stay to six days it was amazing. Kids loved the water park and breakfast was delicious, lot of choices. Overall this hotel give you value for money and more.
Stayed 5 nights in Jul 2024