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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Sauna, hot tub, steam room, Turkish bath, body treatments
Exterior
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Room service
  • Laundry
The current price is AED 641
AED 805 total
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Palm Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Partial Palm Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Jumeirah Zabeel Saray Dubai

Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,024 reviews
The price is AED 1,160
AED 1,441 total
includes taxes & fees
4 May - 5 May
Jumeirah Zabeel Saray Dubai

About the neighborhood

Map
Palm Jumeirah, Dubai, Dubai, 0

What's nearby

  • Aquaventure - 6 min drive - 3.0 km
  • Wild Wadi Water Park - 20 min drive - 15.0 km
  • Burj Al Arab - 20 min drive - 15.4 km
  • Souk Madinat Jumeirah - 20 min drive - 15.4 km
  • Marina Beach - 24 min drive - 14.3 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai Intl. Airport (DXB) - 43 min drive

Restaurants

  • ‪Cloud 22 - ‬4 min drive
  • ‪Nobu By The Beach - ‬4 min drive
  • ‪ستاربكس - ‬5 min drive
  • ‪Manava - ‬18 min walk
  • ‪Estiatorio Milos Dubai - ‬3 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury eco-certified hotel near Aquaventure
Take advantage of a rooftop terrace, an art gallery on site, and a coffee shop/cafe at The Retreat Palm Dubai MGallery by Sofitel. With a beachfront location, sun loungers, and snorkeling, this hotel is the perfect place to soak up some sun. Indulge in a hot stone massage, a facial, and a body wrap at Rayya Wellness Centre, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include motor boating and archery. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An outdoor tennis court, an electric car charging station, and express check-out
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 255 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, separate tubs/showers, and bidets
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Romanian, Russian, Spanish

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Dukes The Palm, a Royal Hideaway Hotel

  • On private beach
  • Pool
  • Breakfast included
  • Spa
8.8 out of 10, Excellent, 1,033 reviews
The price is AED 765
AED 957 total
includes taxes & fees
4 May - 5 May
Dukes The Palm, a Royal Hideaway Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1999
  • New Year's Eve (December 31) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of 3 April 2025, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on 16 April 2025 start from $326.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Retreat Palm Dubai MGallery by Sofitel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat Palm Dubai MGallery by Sofitel?

Self parking and valet parking are free at this property.

What time is check-in at The Retreat Palm Dubai MGallery by Sofitel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at The Retreat Palm Dubai MGallery by Sofitel?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is The Retreat Palm Dubai MGallery by Sofitel located?

Located in Palm Jumeirah, this beachfront hotel is on the boardwalk/promenade and within 3 mi (5 km) of Palm Islands, Aquaventure, and Lost Chambers Aquarium. The Pointe and The View at The Palm are also within 6 mi (10 km).

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The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 510 reviews
Rating 8 - Good. 143 out of 510 reviews
Rating 6 - Okay. 46 out of 510 reviews
Rating 4 - Poor. 23 out of 510 reviews
Rating 2 - Terrible. 24 out of 510 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of activities, buffet was good
Stayed 4 nights in Feb 2025

10/10 Excellent

VIKTORIA VERONIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with friendly staff and the breakfast is excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Sukhmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing stay experience. Wish it had more vegetarian options tho!
Stayed 1 night in Jan 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location - note, there is construction working going on at the front of the property at the moment, so recommend getting a Jumeirah Palm view room at the back of the property. Great facilities, spacious rooms and the staff go above and beyond to meet your requests and needs. Highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there to find a building site facing our room and the started working around 7am which was very annoying.. they did swap our room to the beach side .. bear in mind this building work has just started and may go on for sometime. Quite surprised to be charged for ice to my room should be free . Breakfast very good and beach food excellent as well..
Stayed 10 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay in
Stayed 8 nights in Sep 2024

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food I. The breakfast buffet All the staf are really friendly Love the hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities
Very nice people
Stayed 7 nights in Jan 2025

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the rooms are facing construction at the front of the building. All day long noise. I happen to have one of those rooms.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dr. Seyed Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwas a nice and quiet hotel for relaxing!
Stayed 1 night in Nov 2024

8/10 Good

DAYUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, sea view room clean and neat, very good bedings, good service and equipment!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sha'baan Mohammad Ishaaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Lavdrim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great. Thanks a lot.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to unwind and getaway.
Great experience. Very relaxing place to stay. The food was good and excellent service. All the staff were friendly. My room had the most beautiful view of the beach and city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and enjoyable stay
Stayed 2 nights in Jun 2024

10/10 Excellent

MAURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - we received and upgraded room, very well appreciated. The Staff is really friendly and the public space are good, the only reccomandation is to rearrange the breakfast organization: tables are too close and food disposal can be better rearranged, but everything was really good and we enjoyed our vacation!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 9 nights in Sep 2024

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the hotel was clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Sattar

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the Turkish restaurant. The hairdresser was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Nehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of healthy eating options in the main restaurant, with staff extremely helpful and accommodating of any requests. Spa was excellent. Thoroughly recommend booking a treatment!
Stayed 9 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was an absolute delight! Everything was wonderful! Thank you for making this a memorable experience! We’ll definitely be back!
Stayed 2 nights in Sep 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member is fantastic.
Stayed 4 nights in Aug 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel
Everything was perfect. The hotel had just opened, and everything was brand new. The staff was excellent, especially the reception team and the woman who served the welcome drink. The facilities on the beach were entertaining, and the pool was great. They also have a dance instructor who leads workouts with guests while they are in the pool.
Stayed 2 nights in Oct 2024