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One&Only One Za'abeel

5.0 star property
Luxury hotel with 8 restaurants and 2 outdoor pools

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Photo gallery for One&Only One Za'abeel

2 outdoor pools, cabanas (surcharge), pool umbrellas
8 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Exterior
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AED 1,568
AED 1,941 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Room, 1 King Bed (Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 2 Queen Beds (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Skyline Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Skyline Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (One)

Premium bedding, Tempur-Pedic beds, free minibar items

Villa (One)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite

Premium bedding, Tempur-Pedic beds, free minibar items

Royal Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Sanctuary Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft (Skyline Loft)

Premium bedding, Tempur-Pedic beds, free minibar items

Loft (Skyline Loft)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zaabeel Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Zaabeel Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Skyline,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Creative Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Creative Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (UAE Resident, UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Royal Suite (UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Grand Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 2 Queen Beds (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Grand Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (One UAE Resident, UAE ID Mandatory)

Exterior

Villa (One UAE Resident, UAE ID Mandatory)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Urban Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Urban Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Urban, UAE Resident, UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Urban, UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft (Skyline,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Loft (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Sanctuary,UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Family Suite, 2 Bedrooms (UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite (Creative, UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Creative, UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 2 Bedrooms (UAE Resident, ID Mandatory | Family)

Premium bedding, Tempur-Pedic beds, free minibar items

Signature Suite, 2 Bedrooms (UAE Resident, ID Mandatory | Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, Tempur-Pedic beds, free minibar items

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms (Family)

Premium bedding, Tempur-Pedic beds, free minibar items

Signature Suite, 2 Bedrooms (Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Za'abeel Street, Za'abeel 1, Dubai, Downtown Dubai

What's nearby

  • Dubai World Trade Centre - 5 min walk - 0.4 km
  • Dubai Mall - 5 min drive - 5.4 km
  • Burj Khalifa - 6 min drive - 4.8 km
  • Dubai Cruise Terminal - 6 min drive - 5.9 km
  • Gold Souk - 9 min drive - 9.3 km

Getting around

  • Max Fashion Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬10 min walk
  • ‪Oscar Restaurant - ‬16 min walk
  • ‪The Sum of Us - ‬14 min walk
  • ‪Link - ‬15 min walk
  • ‪Feast - ‬15 min walk

About this property

One&Only One Za'abeel

Luxury eco-certified hotel near Dubai World Trade Centre
Located close to Dubai Creek and Dubai Mall, One&Only One Za'abeel provides 2 poolside bars, a swim-up bar, and a terrace. Treat yourself to a massage or other spa services. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with designer stores on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • A children's club (surcharge), smoke-free premises, and local meal delivery service
  • Luggage storage, an elevator, and 8 meeting rooms
Room features
All 229 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and free cribs/infant beds
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 58-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Aelia
  • Andaliman
  • Arrazuna
  • Sphere
  • Tapasake

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Designer stores
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4,489 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

One&Only One Za'Abeel Hotel
One&Only One Za'Abeel Dubai
One&Only One Za'Abeel Hotel Dubai

Frequently asked questions

Does One&Only One Za'abeel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is One&Only One Za'abeel pet-friendly?

No, pets are not allowed at this property.

How much is parking at One&Only One Za'abeel?

Valet parking is free at this property.

What time is check-in at One&Only One Za'abeel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at One&Only One Za'abeel?

Check-out is at noon.

Where is One&Only One Za'abeel located?

This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Dubai World Trade Centre, Dubai Mall and Burj Khalifa. Dubai Creek and Dubai Cruise Terminal are also within 6 mi (10 km). Max Fashion Station is 13 minutes by foot and World Trade Centre Station is 15 minutes.

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One&Only One Za'abeel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 69 reviews
Rating 8 - Good. 5 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hasnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the complimentary upgrade to a suite, which was truly remarkable. Excellent property. One of the best in Dubai.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and only is amazing and live up to its name.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and amenities are exceptional, featuring breathtaking decor and views. The elegant decor created a welcoming atmosphere from the moment I arrived. The staff were incredibly attentive and always happy to assist with any request. My room was spacious and comfortable with a breathtaking view. The on-site dining experience was exceptional, offering a delicious and varied menu. I highly recommend this hotel for a truly memorable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel with a stunning pool.
Stayed 14 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves 10 stars! The hotel is exquisite! The breakfast was incredible. The staff is pleasant and very helpful! If you’re coming to Dubai this is the only place you should stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

jarome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand new hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

markos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hyper high end city resort in Dubai. Its unique spacious suites, amazing service and super location make it easy to recommend. Well done!
Stayed 1 night in Nov 2024

10/10 Excellent

Siu Kei Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New great hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maitha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and quick to check in and check out Very clean and elegant and quiet hotel
Stayed 1 night in Jun 2024

10/10 Excellent

ABDULWAHAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Dubai period
Stayed 3 nights in Jun 2024

10/10 Excellent

Afirah

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury in the city
Stayed 5 nights in May 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, high end all the way from bedding, room amenities, restaurants, infinity pool, location. You will be sad to leave this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Qiqian

Staff are very friendly. My child likes staying this hotel and hoped to be back soon.
Stayed 2 nights in Apr 2024

4/10 Poor

Sohail

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth the money. The staff is very rough with urge to serve you comparing to any such high end stay hotels. Wasn’t impressed.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdulelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel, everything excellent in all aspects, I tried two of their 11 restaurants and it was outstanding. Only issue that there are no shops things to do in a walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly urban resort ! This pool level is exceptional
Stayed 3 nights in Apr 2024

8/10 Good

Anisuzzaman

Liked: Cleanliness, staff & service, property conditions & facilities
New property . Very nice . But maintenance lacking . Stuff very friendly . Rooms high tech . Elegant decor . Constant Maintenance needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adeyemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect through and through
Stayed 5 nights in Jun 2024

6/10 Okay

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel, the rooms and the atmosphere is amazing and luxurious, but the service is disappointing. I excepted the service more attentive, they were very slow and did not meet the standard of a 5 star hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Faultless
Stayed 2 nights in Jun 2024

10/10 Excellent

naomi

Liked: Staff & service, property conditions & facilities
10 out of 10
Stayed 5 nights in Jun 2024

8/10 Good

Adnan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s excellent designed hotel and property’s. The staffs and management seemed overstaffed, undertrained, very slow services in all type of services ( checking in and anything with front desk, guest service, housekeeping, valet parking, elevators, ..etc) even though they were polite, friendly, smiling and trying to help. It’s overpriced to the current services level. Restaurants, pool, gym, and lounges were good. It is the first month for this hotel and hope to see changes and improvements in the future.
Stayed 1 night in Jan 2024

8/10 Good

Henter

Disliked: Staff & service, property conditions & facilities
Few things that do this hotel the lowest of all the One & Only Hotels in Dubai: - kids are not allowed to enter the infinity pool area, nowhere on this site does it say that.. -they have a kids area pool - with 3 interconnected pools, out of the 3, kids are allowed in only 1 of them, even if the are only 80-90 deep. - to get to the kids pool area you have 2 switch 3 elevators in 2 building blocks and with the air conditioning - it's a nightmare when you are with children. - staff is just normal, always trying to help but never in fact doing anything. - the people from the breakfast area, the staff, they are rude an tired at 9.00 AM. The most i waited for a coffee - was around 40 min, with an average of 20. Incredible i would say... The hotel is new, beautiful, etc... however, the people and the awkwardness of the property was making our stay difficult and bad. I wouldn't go back and i would advise any1 with children to skip this one.
Stayed 4 nights in Aug 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great building and hotel all round. Mediocre breakfast. Wish the infinity pool was useable for kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geweldig en excellente service
Stayed 12 nights in Jan 2025