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One&Only One Za'abeel

5.0 star property
Luxury Dubai hotel in World Trade Centre Area with 8 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for One&Only One Za'abeel

2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
8 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Premium bedding, Tempur-Pedic beds, free minibar items

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping
The price is AED 1,920
AED 2,372 total
includes taxes & fees
4 Jan - 5 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Room, 1 King Bed (Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 2 Queen Beds (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Skyline Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Skyline Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (One)

Premium bedding, Tempur-Pedic beds, free minibar items

Villa (One)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite

Premium bedding, Tempur-Pedic beds, free minibar items

Royal Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Sanctuary Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft (Skyline Loft)

Premium bedding, Tempur-Pedic beds, free minibar items

Loft (Skyline Loft)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zaabeel Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Zaabeel Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Skyline,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Creative Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Creative Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (UAE Resident, UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Royal Suite (UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Grand Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 2 Queen Beds (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Grand Zaabeel)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (One UAE Resident, UAE ID Mandatory)

Exterior

Villa (One UAE Resident, UAE ID Mandatory)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Urban Suite)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Urban Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Urban, UAE Resident, UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Urban, UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft (Skyline,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Loft (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Sanctuary,UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Family Suite, 2 Bedrooms (UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite (Creative, UAE Resident, ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Suite (Creative, UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 2 Bedrooms (UAE Resident, ID Mandatory | Family)

Premium bedding, Tempur-Pedic beds, free minibar items

Signature Suite, 2 Bedrooms (UAE Resident, ID Mandatory | Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, Tempur-Pedic beds, free minibar items

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Premium bedding, Tempur-Pedic beds, free minibar items

Grand Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms (Family)

Premium bedding, Tempur-Pedic beds, free minibar items

Signature Suite, 2 Bedrooms (Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

The St. Regis Dubai, The Palm

Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (184)
The price is AED 1,281
AED 1,589 total
includes taxes & fees
7 Jan - 8 Jan
The St. Regis Dubai, The Palm

About the neighborhood

Map
Za'abeel Street, Za'abeel 1, Dubai, Downtown Dubai

What's nearby

  • Dubai World Trade Centre - 11 min walk - 1.0 km
  • Dubai Mall - 5 min drive - 5.4 km
  • Burj Khalifa - 6 min drive - 4.8 km
  • Dubai Cruise Terminal - 6 min drive - 5.9 km
  • Gold Souk - 9 min drive - 9.3 km

Getting around

  • Max Fashion Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬10 min walk
  • ‪Oscar Restaurant - ‬16 min walk
  • ‪The Sum of Us - ‬14 min walk
  • ‪Link - ‬15 min walk
  • ‪Feast - ‬15 min walk

About this property

One&Only One Za'abeel

Luxury eco-certified hotel near Dubai World Trade Centre
Located close to Dubai Creek and Dubai Mall, One&Only One Za'abeel provides 2 poolside bars, a swim-up bar, and a terrace. Treat yourself to a massage or other spa services. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with designer stores on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • A children's club (surcharge), 8 meeting rooms, and an elevator
  • Local meal delivery service, concierge services, and massage treatment rooms
Room features
All 229 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and free cribs/infant beds
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 58-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 7 bars/lounges and 1 swim-up bar

Restaurants on site

  • Aelia
  • Arrazuna
  • Andaliman
  • Tapasake
  • Sphere

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness center
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (4489 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 32
  • Hardwood flooring in room
  • In-room accessibility
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 58-inch Smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

One&Only One Za'Abeel Hotel
One&Only One Za'Abeel Dubai
One&Only One Za'Abeel Hotel Dubai

Frequently asked questions

Does One&Only One Za'abeel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at One&Only One Za'abeel?

As of 3 January 2025, prices found for a 1-night stay for 2 adults at One&Only One Za'abeel on 11 January 2025 start from $640.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One&Only One Za'abeel pet-friendly?

No, pets are not allowed at this property.

How much is parking at One&Only One Za'abeel?

Valet parking is free at this property.

What time is check-in at One&Only One Za'abeel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at One&Only One Za'abeel?

Check-out is at noon.

Where is One&Only One Za'abeel located?

This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Dubai World Trade Centre, Dubai Mall and Burj Khalifa. Dubai Creek and Dubai Cruise Terminal are also within 6 mi (10 km). Max Fashion Station is 13 minutes by foot and World Trade Centre Station is 15 minutes.

One&Only One Za'abeel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews" "
Rating 8 - Good. 4 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Sohail

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth the money. The staff is very rough with urge to serve you comparing to any such high end stay hotels. Wasn’t impressed.
Stayed 1 night in Dec 2024

10/10 Excellent

markos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hyper high end city resort in Dubai. Its unique spacious suites, amazing service and super location make it easy to recommend. Well done!
Stayed 1 night in Nov 2024

8/10 Good

Anisuzzaman, Beverly Hills

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New property . Very nice . But maintenance lacking . Stuff very friendly . Rooms high tech . Elegant decor . Constant Maintenance needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

jarome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand new hotel.
Stayed 1 night in Sep 2024

8/10 Good

Henter

Traveled with family
Disliked: Staff & service, property conditions & facilities
Few things that do this hotel the lowest of all the One & Only Hotels in Dubai: - kids are not allowed to enter the infinity pool area, nowhere on this site does it say that.. -they have a kids area pool - with 3 interconnected pools, out of the 3, kids are allowed in only 1 of them, even if the are only 80-90 deep. - to get to the kids pool area you have 2 switch 3 elevators in 2 building blocks and with the air conditioning - it's a nightmare when you are with children. - staff is just normal, always trying to help but never in fact doing anything. - the people from the breakfast area, the staff, they are rude an tired at 9.00 AM. The most i waited for a coffee - was around 40 min, with an average of 20. Incredible i would say... The hotel is new, beautiful, etc... however, the people and the awkwardness of the property was making our stay difficult and bad. I wouldn't go back and i would advise any1 with children to skip this one.
Stayed 4 nights in Aug 2024

6/10 Okay

Fatima

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel, the rooms and the atmosphere is amazing and luxurious, but the service is disappointing. I excepted the service more attentive, they were very slow and did not meet the standard of a 5 star hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Afirah

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury in the city
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

reem

Stayed 1 night in Jul 2024

10/10 Excellent

ANTONIO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, high end all the way from bedding, room amenities, restaurants, infinity pool, location. You will be sad to leave this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

ABDULWAHAB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Dubai period
Stayed 3 nights in Jun 2024

10/10 Excellent

Tanisha

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdulelah, jeddah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel, everything excellent in all aspects, I tried two of their 11 restaurants and it was outstanding. Only issue that there are no shops things to do in a walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 3 nights in Jun 2024

10/10 Excellent

Adeyemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect through and through
Stayed 5 nights in Jun 2024

10/10 Excellent

Maitha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and quick to check in and check out Very clean and elegant and quiet hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Jaber

Stayed 2 nights in Jun 2024

10/10 Excellent

Loulwah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Emad, london

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

naomi

Liked: Staff & service, property conditions & facilities
10 out of 10
Stayed 5 nights in Jun 2024

10/10 Excellent

naomi, Double Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Faultless
Stayed 2 nights in Jun 2024

10/10 Excellent

Bouran

Stayed 2 nights in Apr 2024

10/10 Excellent

Aviv

Stayed 1 night in Apr 2024

10/10 Excellent

Qiqian

Traveled with family
Staff are very friendly. My child likes staying this hotel and hoped to be back soon.
Stayed 2 nights in Apr 2024