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Grand Mercure Dubai City

5.0 star property
Luxury Dubai hotel in Garhoud with 2 restaurants

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Dubai City

Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (AED 85 per person)
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is AED 382
AED 489 total
includes taxes & fees
10 Nov 2024 - 11 Nov 2024

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite | Minibar, in-room safe, desk, blackout drapes

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dishwasher
LED TV
  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area | 49-inch LED TV with cable channels, TV

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area | 49-inch LED TV with cable channels, TV

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Premier Inn Dubai International Airport
Pool
Free airport shuttle
Parking included
Free WiFi
9.0 out of 10, Wonderful, (2456)
The price is AED 262
AED 335 total
includes taxes & fees
16 Nov 2024 - 17 Nov 2024
Premier Inn Dubai International Airport

About the neighborhood

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Biggles Bar - ‬4 min walk

About this property

Grand Mercure Dubai City

Luxury eco-certified hotel near City Centre Deira
Located close to Dubai Creek, Grand Mercure Dubai City provides free airport drop-off, a free daily manager's reception, and a terrace. Indulge in a body treatment and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Middle Eastern cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • A 24-hour front desk, a banquet hall, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 361 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • 49-inch LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Restaurants on site

  • Walima
  • Qova
  • Mizmah
  • Huzza
  • D Sky line

Spa

  • Body treatments
  • Facials

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Mercure Dubai City?

As of 4 November 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on 15 November 2024 start from $149.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Dubai City?

Valet parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Grand Mercure Dubai City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Dubai City provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 3.1 mi (5 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 6 minutes by foot and Concourse D Station is 12 minutes.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 744 reviews" "
Rating 8 - Good. 150 out of 744 reviews" "
Rating 6 - Okay. 71 out of 744 reviews" "
Rating 4 - Poor. 41 out of 744 reviews" "
Rating 2 - Terrible. 66 out of 744 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

abhishek

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I never expected such poor quality from a 5-star property. Paint was peeling off the walls, the bathroom lock was broken, and the shower rack was damaged. Additionally, the sofa bed was completely uncomfortable. Despite my complaints, no action was taken. The front desk staff was rude. I would never recommend this property to any of my friends. I thought Expedia showed reliable ratings and genuine feedback, but that wasn't the case. I'm now questioning Expedia's credibility as well in my mind.
Stayed 4 nights in Oct 2024

2/10 Terrible

Zia

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.
Stayed 1 night in Oct 2024

10/10 Excellent

Najib

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Basit

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience. Top class service
Stayed 3 nights in Oct 2024

10/10 Excellent

Wynne Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and and beyond services. We got it 5am and check out 12nn but they’re very considerate. Thank you so much
Stayed 1 night in Oct 2024

10/10 Excellent

pedro

Stayed 1 night in Sep 2024

10/10 Excellent

Asma

Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

6/10 Okay

Baktash

Horrible shuttle details. Not clear.
Stayed 1 night in Oct 2024

6/10 Okay

Dayne, Fort Worth

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Sha'ad

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2024

8/10 Good

Alaa, Amman

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Transit stopover for 1 night. Clean, comfortable and quiet. Been here before. Will use again
Stayed 1 night in Sep 2024

10/10 Excellent

Angela Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.
Stayed 9 nights in Aug 2024

2/10 Terrible

George

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good but I had to wait 1hour for my room to be ready when I asked and payed for it to be ready at 9. I paid all the full payments for early check-in, but I had to stay for one hour waiting. Overall, everything was OK! everything is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good facilities, friendly staff and nice breakfast. Only issue was, we booked for 4 people, but only 1 bed, and 2 towels. We eventually received 2 roll-away beds, but it took up all the lounge area, so we could not utilise this area.
Stayed 2 nights in Aug 2024

6/10 Okay

Irene Kuda

Traveled with family
Liked: Staff & service, amenities
The ambiance- very good. I am allergic to carpets and so asked for a carpet free room and was told their was non. This spoiled my sttay at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stopover before your next flight- good aircon and food options for breakfast. Will definitely use again!
Stayed 1 night in Aug 2024

10/10 Excellent

S, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Check in excellent. Not a glamorous hotel but great for a quick transit
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

singh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2024