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Citymax Hotel Al Barsha at the Mall

3.0 star property
Escape to an oasis that’s close to it all – from thrilling snow sports to world-class shopping.

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Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
2 bars/lounges
Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi
Front of property
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • Air conditioning
The current price is AED 189
AED 242 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room with 20% off F&B

Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Double Room with 20% off F&B

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Twin Room with 20% off F&B

Highlights

Air conditioning
LCD TV
Renovated in 2018
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Citymax Hotel Al Barsha

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, (48)
The price is AED 165
AED 224 total
includes taxes & fees
24 Mar - 25 Mar
Citymax Hotel Al Barsha

About the neighborhood

Map
Behind Mall of Emirates, Al Barsha First, Dubai

What's nearby

  • Ski Dubai - 14 min walk
  • Mall of the Emirates - 14 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 5 min drive
  • Burj Al Arab - 6 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪الامور اكسبرس - ‬3 min walk
  • ‪Red Tomato Pizza Restaurant - ‬2 min walk
  • ‪ستاربكس - ‬4 min walk
  • ‪Masmat Baha - ‬3 min walk
  • ‪Grand Abu Shakra Restaurant - ‬1 min walk

About this property

Citymax Hotel Al Barsha at the Mall

Hotel rejuvenated in 2018 and located near Mall of the Emirates
Close to Ski Dubai, Citymax Hotel Al Barsha at the Mall provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Luggage storage, a vending machine, and a front-desk safe
Room features
All 376 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 49 for adults and AED 24.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • Billiards/pool table
  • Fitness center
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - May 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Al Barsha at the Mall?

Self parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Check-out is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

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Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 837 reviews
Rating 8 - Good. 371 out of 837 reviews
Rating 6 - Okay. 159 out of 837 reviews
Rating 4 - Poor. 48 out of 837 reviews
Rating 2 - Terrible. 25 out of 837 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

6/10 Okay

Muhammad

Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

8/10 Good

David

Liked: Staff & service
Stayed 8 nights in Feb 2024

4/10 Poor

Martin

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Valdemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2021

8/10 Good

Stephen, Banstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière !
Stayed 7 nights in Nov 2021

4/10 Poor

Yafil Mubarak

Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

6/10 Okay

aline c

Liked: Cleanliness
Ja foi bom.
Eu ja fiquei hospedada antes e esse hotel era melhor. Eu solicitava algo para recepção e eles nao realizavam, meu pacote era café da manha incluso, mas quando eu ia tomar cafe, eles diziam que nao era. Os funcionários nao eram muitos simpáticos. Chegavam gritando, me senti constrangida
Stayed 5 nights in Oct 2021

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighborhood of Mall of Emirates. Budget friendly
The hotel is accessible via metro: you have to go through the Mall of Emirates to the entrance D (near the food court) and go straight through the car park, past the street at the traffic lights, turn left and now you've got only about 180 steps to the doorstep of the hotel. I met very positive people at the desk, I still think it is very important to respect each other. Before you start showering, do check if the shower tray drain is not covered (closed). Some could have heard / felt an annoying low frequency sound in the evenings probably originated from neighboring facility. If you visit Dubai as a tourist, it will not prevent you from sleep after long sightseeing... The safe is big and your notebook will fit it well. It is located over the fridge, which gives the result of somehow warming of objects inside it. Maybe the breakfast does not give a big choice of meals, you have to remember, though, that this is a 3, not 5 star hotel. Perhaps the immediate vicinity is not extremely distinguished, but you may find a number of restaurants / bars; the shopping centre with a hypermarket (its name started with the "L") is about 500m distance.
Look at the floor - another drain is covered
Traffic lights and a car park at the Mall
Entrance D
Stayed 4 nights in Sep 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall, restaurant
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.
Stayed 1 night in May 2021