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Citymax Hotel Al Barsha at the Mall

3.0 star property
Hotel with free parking, near Mall of the Emirates

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi
2 bars/lounges
2 bars/lounges
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
The price is AED 540
AED 672 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

Highlights

Air conditioning
LCD TV
Renovated in 2018
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

Highlights

Air conditioning
LCD TV
Renovated in 2018
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room

Highlights

Air conditioning
LCD TV
Renovated in 2018
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Signature Hotel Al Barsha

Pool
Hot Tub
Spa
Parking included
7.0 out of 10, Good, (209)
The price is AED 302
AED 388 total
includes taxes & fees
2 Jan - 3 January 2025
Signature Hotel Al Barsha

About the neighborhood

Map
Behind Mall of Emirates, Al Barsha First, Dubai

What's nearby

  • Ski Dubai - 14 min walk
  • Mall of the Emirates - 14 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 5 min drive
  • Burj Al Arab - 6 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪الامور اكسبرس - ‬3 min walk
  • ‪Red Tomato Pizza Restaurant - ‬2 min walk
  • ‪ستاربكس - ‬4 min walk
  • ‪Masmat Baha - ‬3 min walk
  • ‪Grand Abu Shakra Restaurant - ‬1 min walk

About this property

Citymax Hotel Al Barsha at the Mall

Hotel rejuvenated in 2018 and located near Mall of the Emirates
Close to Ski Dubai, Citymax Hotel Al Barsha at the Mall provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A gift shop, an elevator, and tour/ticket assistance
Room features
All 376 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 49 for adults and AED 24.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • Billiards/pool table
  • Fitness center
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - May 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?

As of 21 December 2024, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on 24 December 2024 start from $180.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citymax Hotel Al Barsha at the Mall?

Self parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Check-out is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (3.9 km) away. Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 831 reviews" "
Rating 8 - Good. 366 out of 831 reviews" "
Rating 6 - Okay. 159 out of 831 reviews" "
Rating 4 - Poor. 48 out of 831 reviews" "
Rating 2 - Terrible. 25 out of 831 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Muhammad

Traveled with family
Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

4/10 Poor

Martin

10/10 Excellent

Sabah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Traveled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall, restaurant
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Good
it was good
Stayed 8 nights in May 2021

10/10 Excellent

Constantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.
Stayed 8 nights in Mar 2021

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Handy for Mall at Emirates.
Stayed 14 nights in Mar 2021

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and clean
Overall it was very good, i stayed two nights and i felt like I'm in my home :) The staff is very friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all needed facilities and it is of International standard .
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.
Stayed 2 nights in Mar 2021