4/10 Poor
Verified traveler
12 August 2023
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Careful
Don't be fooled. This is not 4* hotel. This is a wedding hall (and it looks to be really nice place for a wedding), but as a stand-alone hotel it doesn't conform to 4* standards. No restaurant, no room service, no breakfast (sic!), no water in the room, front desk staff doesn't speak English - nothing you'd expect from 4-star hotel. The location is also terrible - far from anything but the gas station where you can buy something to eat in the morning.
There was also some mix up where reception staff had no idea that their hotel accepts hotels.com guests and tried to double charge me. Phone number given to hotels.com was silent, nobody in the hotel knew anything.
Finally - reception staff was absolutely nice. Even if we had some problems understanding each other (they don't speak English), the lady working in the reception was super nice and helpful. In the end she managed to waive off double payment (although I suspect they did this as a favour to me and not cleaned up their mess).
Room itself was also quite nice, I suspect when there is a wedding and everything is extra prepared it is a really nice place to stay. But only then.
Verified traveler
Stayed 1 night in Aug 2023