Search Residences in Douvaine

"Tried contacting them to say we will arrive late but couldn’t get through. Check in instructions were sent but went to my spam email. So arrived and couldn’t get hold of anyone on the out of hours number. Eventually we did after maybe an hour. "

"This is a really well-managed hotel/apartment. The apartment is super spacious, beds are super comfortable, balcony huge, and cupboards are well stocked with crockery and essentials, if you decide to prepare small meals/snacks. Breakfast is delicious, lots of choice and so many choices! Staff are so welcoming and very helpful. Front desk staff, cleaning staff, restaurant staff all brilliant! I will definitely stay here again. It is also very close to carrefour supermarket (walking distance) and...

"The property is surrounded by trees and one of its buildings has a view - though mostly covered by the trees - to the lake. It should be conducive to a pleasant and peaceful stay but wasn't. In my last week at this property, I was moved to a studio apartment that was literally falling apart - I have pictures. The doors from the cabinets and closet were all misaligned and the plywood cover was peeling off. The coffee table in the living room had a broken leg and seemed to have been glued back...

"The communication with the accommodation was bad, largely because it was in French only and I don't speak French. On the day of Arrival we had a difficult Day because our GPS failed and we couldn't locate the somewhat remote location. With the help of a dog walker and the local tourist information in Evian we eventually reached the Complex late. During this time we range the accommodation several times, but no one ever answered. Anyway, we checked in with a very kind and warm receptionist. The...

"Vraiment une bonne place. La direction tres a l ecoute des clients. Top !"

"Nice apartment, need a mirror in the bedroom and two chairs at the table. I wanted breakfast on Monday morning, got back late Saturday, reception was closed and not open all day Sunday so had a croissant at the supermarket at 12:00 pm 🙁🙁"

"When we arrived to check in we were rushed. The guy managing the place told us he had left the key to our room in the door. When we made it to our room it looked nothing like the pictures, more like a cheap cabin on a lake. It was also freezing in the room. It was like 30 degrees Fahrenheit and no heat had been turned on. WiFi is also not included. WiFi was listed on my reservation but apparently that just meant it was available for purchase. When we woke the next morning for breakfast (which we...

"The mattress was not really comfy but I would say that it was a good experience overall."