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Hôtel SAWA

4.0 star property
Beaux Arts hotel with airport shuttle service and a fitness center

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Photo gallery for Hôtel SAWA

Front of property
Outdoor pool, pool umbrellas
Front of property - evening/night
Comfort Double Room, Pool View | View from room
Free self parking

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Free airport shuttle
  • Room service
The current price is AED 348
AED 464 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, City View

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Prestige)

Premium bedding, memory foam beds, in-room safe, individually furnished

Double Room (Prestige)

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, Pool View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Standard Double or Twin Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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2 bars/lounges, cocktail bar

Hotel Akwa Palace

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
8.0 out of 10, Very Good, (126)
The price is AED 396
AED 521 total
includes taxes & fees
10 Mar - 11 Mar
Hotel Akwa Palace

About the neighborhood

Map
488 Rue De Verdun - Bonanjo, Douala, 2345

What's nearby

  • Port of Douala - 12 min walk - 1.0 km
  • Espace Doual'art - 17 min walk - 1.4 km
  • Cathedral of Saints Peter and Paul - 3 min drive - 2.2 km
  • Eko Market - 4 min drive - 3.0 km
  • Douala Grand Mall - 6 min drive - 6.6 km

Getting around

  • Douala (DLA-Douala Intl.) - 27 min drive

Restaurants

  • ‪Le Boj - ‬12 min walk
  • ‪One Rooftop - ‬4 min drive
  • ‪Opiom Bali - ‬3 min drive
  • ‪L'Ovalie - ‬3 min drive
  • ‪La Pizzeria - ‬3 min drive

About this property

Hôtel SAWA

Upscale hotel in the business district
At Hôtel SAWA, you can look forward to a free roundtrip airport shuttle, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the steam room, and indulge in a massage or a manicure/pedicure. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a gift shop
  • Wedding services, ATM/banking services, and 1 meeting room
Room features
All 288 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Private yards, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 25 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Yard

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 17 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 31.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Pet fee: USD 17 per pet, per day
  • Crib (infant bed) fee: USD 31.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Frequently asked questions

Does Hôtel SAWA have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hôtel SAWA pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 17 per pet, per day.

How much is parking at Hôtel SAWA?

Self parking is free at this property.

What time is check-in at Hôtel SAWA?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel SAWA?

Check-out is at noon.

Does Hôtel SAWA provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel SAWA located?

Located in the heart of Douala, this hotel is within a 15-minute walk of Douala Maritime Museum and Port of Douala. Espace Doual'art and Cathedral of Saints Peter and Paul are also within 2 mi (3 km).

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Hôtel SAWA Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 43 reviews
Rating 8 - Good. 15 out of 43 reviews
Rating 6 - Okay. 16 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Romaric Belmier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Jean-Jacques

Disliked: Cleanliness
Old or vetust shower tower on bath room. Room not smell fresh at all
Stayed 2 nights in Dec 2024

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveler

Disliked: Staff & service
Godt hotel som trænger til en kærlighånd
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Jun 2024

8/10 Good

Stephane

Liked: Staff & service
Stayed 4 nights in Nov 2023

8/10 Good

Christian

Disliked: Staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

Adolphe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The facilities need an upgrade.
Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jan 2022

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey good
Very good stay, near the airport and the room was clean
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
First red flag my booking wasn't available when I there. Second the receptionist 😡
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Staff & service
It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
Stayed 1 night in Jan 2020

8/10 Good

Dennis A

Liked: Cleanliness, staff & service, room comfort
Hotel SAWA is a great deal for a great hotel.
Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Stayed 3 nights in Sep 2019

6/10 Okay

Dave

Liked: Staff & service
Hotel needs updating badly
Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Stayed 2 nights in Sep 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some work !
AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
Stayed 1 night in Jun 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice but tired hotel, good for short stay only.
Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Dennis A

Our choice hotel in Douala.
We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2018

2/10 Terrible

Samuel, Hyattsville MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more
Stayed 2 nights in Jul 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
SAWA for Business and swimming
I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.
Stayed 6 nights in Jul 2018

8/10 Good

Stéphane, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasing staff
The staff was amazing et the rooms were very big and comfortable.
Stayed 2 nights in Jun 2018

8/10 Good

Axel

Liked: Property conditions & facilities, room comfort

8/10 Good

ponpon, ドバイ

Liked: Staff & service, property conditions & facilities, room comfort
建物は古いけれど清潔で快適。
建物は古いですがエアコンの調整もちゃんと出来ていたし、シャワーのお湯も熱いくらいで疲れが取れました。従業員も親切でよかったです。ただしVIPがよく来るのでそのたびにけたたましいサイレンや、警備が厳重になり面倒だったです。
Stayed 3 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Michelle, Kinshasa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Conference hotel, moldy.
The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.
Stayed 4 nights in Oct 2017