Front desk and house staff were very warm and friendly. My room was very spacious and inviting. My bed was also comfortable. My brother had an accessible room, and he shared with me that he could not sleep in his bed because the mattress was to low and uncomfortable. He had a very hard time rising up from his bed. As a result, he slept on the couch. So, for the accessible rooms, that is a problem. But, my regular room was just right. I truly enjoyed my stay there. I would recommend this property to others, and I will also check out other Springhill Suites in other areas.