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"It was clean and well maintained. It looked pretty newly built. The staff spoke fluent english and were very helpful. Our rooms were cleaned and bed was made everyday. It was in an area that was not too busy so there were no loud noises. Would definitely stay here again. "

"They upgraded my room for free which was really nice of them. The stay was very comfortable and the staff was very kind."

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"Thank you Novotel Ambassador Suwon for your warm welcome. We stayed for 13 nights and absolutely loved every minute of it. The ambience atmosphere make you feel relaxed. The modern design, spacious rooms and cleanliness added comfort. The hotel is conveniently located within walking distance to shopping mall and public transport. Airport limousine is available from the airport to the hotel and back. We will be back soon 😊 I rate this hotel 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ "

"Enjoyed my stay but have limited pillow chooses (pillow was too soft for me)"

"The staff were so friendly and helpful. Everything you need including restaurants, convenience stores and entertainment is within range. The rooms were clean and spacious and breakfast was wonderful!"