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"It’s a gorgeous hotel with nice amenities. However, it does not answer the listed phone numbers. It was a hassle."

"Just wrapping up our two day/one night cruise on Grand Pioneer. What a great experience. The bay is absolutely stunning. The upgraded room was very nice. We had our own large balcony off the stern of the boat. Our “butler” Nyi was excellent; kind, personable and always helpful. He never missed a beat. The cave tours were nice and there were plenty of options of activities on board. Not sure of two nights would have been worth it but certainly happy we chose Grand Pioneer for our trip"

"Fantastic hotel. Super friendly staff. Great restaurant."

"We loved our stay here. Very central to everything. Everyone very friendly. "

" Beautiful, spacious room with great views."

"Amazing experience with family "

"Staff were fantastic so friendly ! Room was lovely, food was lovely everything was as advertised. Cooking class was not really a cooking class but other than that activities were fun ! "

"Hotel is very new with nice big indoor and outdoor pools. I got a panoramic, unobstructed view of the ocean from my room. The room is spacious and modern. The hotel staff was also very friendly. One minor thing is that the hot water didn’t work well. The water was hot for the first 2 minutes then it’s more like room temperature. Other than that, we enjoyed our stay. "

"I had great experience with property and their staff. They were very polite and helpful "