We were expecting a budget hotel, but we were also expecting windows that shut and fitted and curtains. The electrics also looked dodgy, but at the price what do you expect? We decided to forfeit our pre-payed for room and go somewhere better but when we tried to do this they offered us an upgrade to their sister hotel, we felt guilty and accepted. Wish we hadn't, as had the worst stay of our life's. We were on the 3 floor and again the windows didn't fit and rattled all night as well as something metal banging on the roof, added to this the beds were really hard and their is limited hot water so I has a cold shower. We didn't get any sleep at all for 2 nights. When we checked out, we had to pay for what we thought was a free upgrade as well! Wish we had gone to a different hotel after all.
The pluses are that they are very friendly and welcoming and they organise the best cave tours which was excellent and was the reason why we booked the hotel.
We wouldn't stay here again and for just a couple of more pounds you can stay at a better hotel but I would definitely use them for the cave tours