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Puma Resort Hotel

4.5 star property
Luxury resort with 2 outdoor pools and free breakfast

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Photo gallery for Puma Resort Hotel

Garden view
Reception
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Gym
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Standard

Triple Standard | Premium bedding, down comforters, pillowtop beds, minibar

Triple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Triple Superior

Triple Superior | Premium bedding, down comforters, pillowtop beds, minibar

Triple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Doble Superior

Premium bedding, down comforters, pillowtop beds, minibar

Doble Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Doble Standard

Garden view

Doble Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Cuadruple Standard

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Standard

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

View all photos for Cuadruple Superior

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Superior

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

About the neighborhood

Map
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430

Getting around

  • Ciudad del Este (AGT-Guarani Intl.) - 49 min drive

Restaurants

  • ‪Vega's Bar - ‬13 min walk
  • ‪KUKUTA - ‬7 min drive
  • ‪Polleria Ka'arendy - ‬18 min walk
  • ‪Tommy - ‬13 min walk
  • ‪Churrascaria O Costelao - ‬17 min walk

About this property

Puma Resort Hotel

Luxury family-friendly resort in the city center
At Puma Resort Hotel, you can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace. Active travelers can enjoy volleyball at this resort. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
  • A banquet hall, a water dispenser, and outdoor furniture
Room features
All 55 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Highchairs, childcare services, and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LED TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, patios, and heating

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas
  • Volleyball
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2024 to August 21 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin

Frequently asked questions

Does Puma Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Puma Resort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Puma Resort Hotel?

Self parking is free at this property.

What time is check-in at Puma Resort Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Puma Resort Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Puma Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Puma Resort Hotel located?

This family-friendly resort is located in the city center.

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Puma Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean Stuff was very helpful , I will stay here again

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024

2/10 Terrible

Orlando

Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú. Entonces falta mas información en la app para no seleccionar un hotel equivocado. Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado. Quedo atento a dicho reclamo y solicitud.
Stayed 1 night in Jan 2024

10/10 Excellent

Mahysa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
Stayed 2 nights in Mar 2023