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"A welcoming, friendly pub with good beer, tasty food and clean, comfortable accommodation. "

"Lovely welcome from the owners, friendly pub, very comfortable bed and all in a gorgeous location."

"This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)"

"Excellent in every respect - lovely people."

"Location"

"The staff went out of their way to be helpful - very impressive."

"Always good to stop here again Love it"

"Really lovely old building nicely decorated, would have liked to have a gin and tonic by the fire in the evening but there was no bar when we stayed, can't wait to come back!"

"Love the Metropole.. the staff are excellent especially Spencers Brasserie staff .. food fabulous .good menu and very attentive staff. Lovely spa facilities .. good bed linen .. could do with better coffee in rooms and biscuits, also no non alco cocktails in bar.. but still had the best of times"